PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DentalFirst Financing and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DentalFirst Financing
Santander Consumer Usa

DentalFirst Financing and Santander Consumer Usa Overview

Total reviews
89
1294
Company responses
0
0
Issues resolved
0
1

DentalFirst Financing and Santander Consumer Usa Consumer Ratings

Rank
382 out of 1858 in Financial Services category
333 out of 1858 in Financial Services category
Customer service
188 in category
243 in category
Value for money
244 in category
230 in category
Billing Practices
217 in category
178 in category
Additional Fees
223 in category
178 in category

DentalFirst Financing and Santander Consumer Usa Rating Details

Customer service
1.4 (46 reviews)
1.3 (239 reviews)
Reviewer's quote

...0132 for their customer service department. For a week straight I have called and placed on hold for over an hour and 20 minutes each time with no reps answering. Being deployed for a 1 year tour and need to set up auto payment arrangements...

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...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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Value for money
1.1 (43 reviews)
1.2 (157 reviews)
Reviewer's quote

...My questions is where is my money going to?? is it going in someone pocket or what??Threatening me over the bank speaker phone didn't work with me demanding the money is not a good way to do it...

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...They can put money on that one!..

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Billing Practices
1.2 (41 reviews)
1.3 (175 reviews)
Reviewer's quote

Customer service satisfaction is outrageous! They didn't offer any type of positive cooperation to resolve my billing issues regarding interest charges applied towards my account, after being a valued customer for the past 2 years. I will no longer use their service after this negative experience...

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I would like to be a part of the law suit in regards to the unfair practices by santander..

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Additional Fees
1.1 (39 reviews)
1.4 (201 reviews)
Reviewer's quote

...Their hidden fees and ridiculous customer service representative's are absolutely disgusting!..

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They will start claiming that each and every subsequent payment is late, they will add fees on top of fees, and then compound additional fees and penalties on all of that. Case in point, and mind you - I've only missed three payments, with their permission - I make my payments on time and they are...

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DentalFirst Financing and Santander Consumer Usa Pros and Cons

Pros
  • Cheats and theves
  • Professional services where great
  • Never do it again
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
  • Customer service
  • It stinks
  • Pressure to apply for credit card
  • Customer service
  • Rude managers
  • Being hung up on

DentalFirst Financing and Santander Consumer Usa Most Positive Reviews

Top rated reviews
5

I called the number and made the payment over the phone.

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5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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5

I know there's a lot of bad complaints on this site. But I do know if you can state your problem, Dental first can be...

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5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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DentalFirst Financing and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
1

This company and Aspen Dental arenit nothng but liars and rip offs im not even the patient and i am stuck with a...

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1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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1

Totally ripped off a 21 year old for 3 grad

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1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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DentalFirst Financing and Santander Consumer Usa Latest Reviews

Recent published reviews
1

Price gouging, they claim I was late on my payment and charged me 29.00 for a late fee. I cannot call and talk to...

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No votes

Was directed to go online to submit my request

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1

They have been charging me double finance charges every month. Will not tell me why. Will not answer phone or emails....

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1

I would like to be a part of the law suit in regards to the unfair practices by santander

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DentalFirst Financing and Santander Consumer Usa Products and Services

Most reviewed product and services
  • Dentalfirst Financing Medical Loan (18 reviews)
  • Dentalfirst Financing Loan (7 reviews)
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (177 reviews)
  • Santander Consumer Usa Account (98 reviews)