PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dennys Restaurant and Waffle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dennys Restaurant
Waffle House

Dennys Restaurant and Waffle House Overview

Total reviews
1186
1705
Company responses
0
0
Issues resolved
2
5

Dennys Restaurant and Waffle House Consumer Ratings

Rank
166 out of 2593 in Cafes, Restaurants and Bars category
106 out of 2593 in Cafes, Restaurants and Bars category
Customer service
133 in category
109 in category
Price Affordability
123 in category
62 in category
Location
147 in category
94 in category
Website
128 in category
98 in category

Dennys Restaurant and Waffle House Rating Details

Customer service
1.7 (419 reviews)
1.9 (753 reviews)
Reviewer's quote

The Denny's customer service complaint line is only open Monday through Friday. This experience occurred on Saturday, March 7, 2020. I have my doubts about Denny's caring at all about customer complaints because their online complaint form has a check box for "I have read and agree to the Pissed...

Read full review

I have never had any contact from Waffle House customer service..

Read full review
Price Affordability
2.8 (365 reviews)
3.1 (635 reviews)
Reviewer's quote

...99, but naturally the price would be more now. It was 4. 49 and Wow, was I shocked when they finally brought it to the table ! There was almost nothing on the plate...

Read full review

...Expecting Corporate Waffle House to do something like reimburse the price of the meal plus pain and suffering. Manager to be fired and written apology..

Read full review
Location
3 (338 reviews)
3.1 (666 reviews)
Reviewer's quote

...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

Read full review

Two of the employees were very rude the cook and one of the waitress at this location every time I come to the waffle house on Riverdale Rd it's always something this particular time I walked in first thing was said was were not fixing orders until 6:30 not good morning or how are you doing so I...

Read full review
Website
2.5 (332 reviews)
2.8 (598 reviews)
Reviewer's quote

...I asked for extra mayo on the order website box for "special instructions", and received ketsup instead. I also ordered 2 chocolate shakes. When arrived to pick up my order, the food was sitting on the counter in a plastic bag...

Read full review

This is the last time I will tolerate this business being so cold inside. If it is cold one more time I will boycott this place on Facebook, Twitter, and my business website! Being a DJ here in town I will let my opinion be known 7 nights a week to all my customers! I have addressed this problem...

Read full review

Dennys Restaurant and Waffle House Pros and Cons

Pros
  • Service
  • Food
  • Staff
  • Clean
  • Cook did an awesome job of cooking my food
  • Usually good food
Cons
  • Horrible customer service
  • Worst service ever received
  • Food customer service
  • Customer service
  • Service
  • Way i was treated

Dennys Restaurant and Waffle House Most Positive Reviews

Top rated reviews
5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

Read full review
5

While on business trip, I visited location on College Dr Baton Rouge. The worker Arielle Lewis was very very rude to my...

Read full review
5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

Read full review
5

When I used to smoke, and they allowed smoking, I could not ever get past half my cigarette before my meal, perfectly...

Read full review

Dennys Restaurant and Waffle House Most Critical Reviews

Lowest rated reviews
1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

Read full review
1

Poor service at a new waffle house location in Richmond Va. off midlothian turnpike. Waitress had us wait 20min before...

Read full review
1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

Read full review
1

Xmas night,eating at waffle,service was so bad,the place was filthy,food was all over floor,customer came in with a...

Read full review

Dennys Restaurant and Waffle House Latest Reviews

Recent published reviews
No votes

The waitress her name is Blessen T which is on the receipt. Took our order and did not write down the correct request....

Read full review
3.2

I have tried on 2 occasions to order food by calling in my order. The 1st day it stayed busy over an hour so I finally...

Read full review
2

Was a delivery order asked for onion rings WELL done/crispy were lukewarm/limp. Toast for club sandwich was bread!...

Read full review
4.1

I forgot my password and dont have the same #

Read full review

Dennys Restaurant and Waffle House Products and Services

Most reviewed product and services
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (87 reviews)
  • Waffle House Customer Care (299 reviews)
  • Waffle House Waiter (168 reviews)
  • Waffle House Manager (149 reviews)