PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perkins Restaurant and Dennys Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perkins Restaurant
Dennys Restaurant

Perkins Restaurant and Dennys Restaurant Overview

Total reviews 332 1205
Company responses 0 0
Issues resolved 2 2

Perkins Restaurant and Dennys Restaurant Consumer Ratings

Rank
98 out of 2636 in Cafes, Restaurants and Bars category
168 out of 2636 in Cafes, Restaurants and Bars category
Customer service
No votes
136 in category
Quality of Food
No votes
129 in category
Location
No votes
149 in category
Price Affordability
No votes
127 in category

Perkins Restaurant and Dennys Restaurant Rating Details

Customer service
No votes
1.7 (431 reviews)
Reviewer's quote

...How sad is that!! What happened to customer service. All I asked her to do was to take the meal off of my bill..

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Ordered directly at Denny's, and food was delivered by DoorDash. Food was cold, which was obviously Denny's fault, not driver, since I was able to track him, and there is no way in that short trip when he picked it up, it got cold. Muffin was not fully done (chewy/stale), sunny side eggs were over...

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Quality of Food
No votes
2.2 (339 reviews)
Reviewer's quote

...Waited even LONGER for food and there were some things missing. Had to find waitress to ask for beverage refills. Waitress was snippy and snotty everytime we requested something...

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...I appreciate the fact that this is a new service and that it may take the staff a little while to get used to, however, there is no excuse for the poor quality of food and missed items. I would like to be contacted and to receive a refund. ..

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Location
No votes
3 (343 reviews)
Reviewer's quote

My wife took me to the Menominee, MI location today for Fathers Day and we had a wait , as expected and then we were seated and waited 25 minutes for a waitress to take our order. The food came on time and the waitress said she would be back so we ate then waited again fo 25 more minutes for the...

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...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

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Price Affordability
No votes
2.7 (374 reviews)
Reviewer's quote

Asked about excessive bill-told extra items on photo on menu not part of menu price. No discount offered for poor service-time butter arrivef potatoe too cold to. melt it, no refils on...

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...99, but naturally the price would be more now. It was 4. 49 and Wow, was I shocked when they finally brought it to the table ! There was almost nothing on the plate...

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Perkins Restaurant and Dennys Restaurant Pros and Cons

Pros
  • I like the restaurant
  • Serving staff is friendly
  • Quality of food
  • Service
  • Food
  • Staff
Cons
  • Food
  • Attitudes
  • Treatment
  • Horrible customer service
  • Food customer service
  • Worst service ever received

Perkins Restaurant and Dennys Restaurant Most Positive Reviews

Top rated reviews
5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

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5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

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5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

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5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

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Perkins Restaurant and Dennys Restaurant Most Critical Reviews

Lowest rated reviews
1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

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1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

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1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

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1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

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Perkins Restaurant and Dennys Restaurant Latest Reviews

Recent published reviews
1.3

Breakfast my friend had today sept21 chicken and bisquit x2. The whites of eggs were runny. Waitress never ask how are m...

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4

I eat here regularly, poor managed on Sunday evenings, twice now, 15 minutes no wait staff, I leave and go to Bob...

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4

Had breakfast this morning at your restaurant in Port St lucie.
My wife and I eat there a lot. We understand separate spa...

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No votes

How can u send pancakes with no syrup

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Perkins Restaurant and Dennys Restaurant Products and Services

Most reviewed product and services
  • Perkins Restaurant Customer Care (32 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (88 reviews)