PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dennys Restaurant and IHOP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dennys Restaurant
IHOP

Dennys Restaurant and IHOP Overview

Total reviews
1188
561
Company responses
0
0
Issues resolved
2
0

Dennys Restaurant and IHOP Consumer Ratings

Rank
166 out of 2593 in Cafes, Restaurants and Bars category
44 out of 650 in Fast Food category
Customer service
131 in category
32 in category
Price Affordability
123 in category
55 in category
Location
147 in category
41 in category
Website
127 in category
39 in category

Dennys Restaurant and IHOP Rating Details

Customer service
1.7 (419 reviews)
1.8 (198 reviews)
Reviewer's quote

The Denny's customer service complaint line is only open Monday through Friday. This experience occurred on Saturday, March 7, 2020. I have my doubts about Denny's caring at all about customer complaints because their online complaint form has a check box for "I have read and agree to the Pissed...

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...Got a call back from customer service when I complained and was in the process of getting a free meal to makeup for what happened and the phone lost service. Never received a call back..

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Price Affordability
2.8 (365 reviews)
2.6 (169 reviews)
Reviewer's quote

...99, but naturally the price would be more now. It was 4. 49 and Wow, was I shocked when they finally brought it to the table ! There was almost nothing on the plate...

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...99 special price turned out to be over $8 for this senior. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word..

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Location
3 (338 reviews)
2.9 (171 reviews)
Reviewer's quote

...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

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...IHOP -I-10 wurzbach location..

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Website
2.5 (332 reviews)
2.7 (153 reviews)
Reviewer's quote

...I asked for extra mayo on the order website box for "special instructions", and received ketsup instead. I also ordered 2 chocolate shakes. When arrived to pick up my order, the food was sitting on the counter in a plastic bag...

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...How was I to know we'd need video proof? IHOP's website menu page DOES NOT include prices. ..

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Dennys Restaurant and IHOP Pros and Cons

Pros
  • Service
  • Food
  • Staff
  • Leaving
  • Friendly
  • Food
Cons
  • Horrible customer service
  • Worst service ever received
  • Food customer service
  • Poor customer service
  • Anything about the visit totally disappointing
  • Waitress

Dennys Restaurant and IHOP Most Positive Reviews

Top rated reviews
5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

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5

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...

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5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

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5

Maybe all u pissed off customers need to be a server for one day and understand its not that easy

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Dennys Restaurant and IHOP Most Critical Reviews

Lowest rated reviews
1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

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1

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...

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1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

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1

Went to IHop in Plano Texas this morning for a breakfast Omelette, ordered a side of bacon and cup of coffee. Cost me...

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Dennys Restaurant and IHOP Latest Reviews

Recent published reviews
No votes

What are you going to do with this woman
Harassment

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1.3

You guys are idiots and wont cancel an order or tell me how to cancel an order

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No votes

Waiters wearing plastic gloves never changing them disinfecting tables ,wearing same gloves to carry food to the tables
D...

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No votes

Manager yelling at customer
Making my grandchild cry we left without finned our food. We are locals that go an average of...

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Dennys Restaurant and IHOP Products and Services

Most reviewed product and services
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (87 reviews)
  • Ihop Manager (104 reviews)
  • Ihop Customer Care (48 reviews)
  • Ihop Waiter (40 reviews)