PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pfister and Delta Faucet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pfister
Delta Faucet

Pfister and Delta Faucet Overview

Total reviews 140 175
Company responses 16 0
Issues resolved 1 0

Pfister and Delta Faucet Consumer Ratings

Rank
40 out of 255 in Pools, Spas and Plumbing Supplies category
35 out of 255 in Pools, Spas and Plumbing Supplies category
Customer service
35 in category
24 in category
Product or Service Quality
44 in category
40 in category
Value for money
46 in category
30 in category
Warranty
23 in category
22 in category

Pfister and Delta Faucet Rating Details

Customer service
1.9 (51 reviews)
2.2 (65 reviews)
Reviewer's quote

ALREADY SEVERAL DAY CALLING PFISTER AND I HAVE BEEN Waiting MORE THA ONE HOUR AND NO PICK THE PHONE! ALL THEY KNOW IS TAKING Your MONEY! BAD CUSTOMER SERVICE! IGNORANT PEOPLE! DO'T BUY FROM PFISTER UNLESS YOU WANT TO REGRET ! THERE IS NO WAY THAT SOMEONE WILL PICK THE PHONE! WORST SERVICE COMPANY..

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The warranty customer service rep said they do not cover it due to using the wrong cleaner. It was a over the counter kitchen cleaner used to clean. Delta said nothing they can do and to get a list of approved cleaners you have to call delta sit on hold for 45 min and then get a list of approved...

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Product or Service Quality
1.8 (38 reviews)
1.9 (55 reviews)
Reviewer's quote

...I have read and agree to the Pissed Consumer Terms of Service..

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Customer service is nonexistent. No answer to emails and phone e holds are 1-2 hours at any given time. Need replacement parts but representative gave me wrong info after I after buying 2 different parts that dont fit...

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Value for money
1.9 (37 reviews)
2.2 (54 reviews)
Reviewer's quote

...You would think if you spent more money a faucet should work. I've had cheap faucet work forever. I thought I was upgrading but apparently only for looks...

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:dead: Give yourself about two hours to be on HOLD while they reassure you every10 minutes to remind you how much they value your call it's a great way to spend a long lazy pandemic afternoon..

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Warranty
2.4 (37 reviews)
2.4 (65 reviews)
Reviewer's quote

...It took about 3 weeks to receive these items which I didn't mind as I was just glad it was covered under warranty. After installing these components and flushing the lines the faucet worked properly again..

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My husband has always bought Delta Faucet products, Now I think he will reconsider, as the warranty they have only applies to rural delivery. We have a shower head that is leaking, Drips a lot. He contacted Delta Faucet, and they said, no problem we will get the part out to you all you have to do...

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Pfister and Delta Faucet Pros and Cons

Pros
  • Pretty faucet
  • Customer service
  • Looks good
  • Lifetime warranty
  • Cost and design
  • Yet to find one
Cons
  • Flawed product
  • Cheap workmanship
  • Pfister not taking responsibility for product failure
  • Quality
  • Quality for price
  • Bad customer service and poor packaging inspection

Pfister and Delta Faucet Most Positive Reviews

Top rated reviews
5

After 17 plus years our kitchen sink faucet developed a small crack in the spray head and began to spray when we used th...

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5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

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5

I'm a professional installer with years of experience (over 50 to be exact) so I have used many installation guides. Fo...

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5

Delta customer service was outstanding. We had a Brizio Faucet that was over 10 years old. It stopped working and when...

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Pfister and Delta Faucet Most Critical Reviews

Lowest rated reviews
1

I tried twice calling customer service to order a new part for a leaking faucet (5 yrs old). Both times I think I got t...

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1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

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1

I replaced my 25 Year old Moen fixtures. Nothing wrong with them just ugly and needed to freshen up the house. Kitchen...

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1

Our Touch2O made it approximately 3 years before it started leaking randomly somewhere internally. You can turn off the...

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Pfister and Delta Faucet Latest Reviews

Recent published reviews
2

I ordered a kitchen faucet through Lowe's home improvement in Ames Iowa. After a month Lows contacted your company and...

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1.4

The black stainless finish on a kitchen faucet came off. The warranty customer service rep said they do not cover it...

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1

Venturi shower cartridge leaked after two years, called Pfister and was told I had to order a new one. So much for...

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1

Unable to reach via telephone; over 45 min, still 30 to go?!!#&;;;;;;;;;;
Not good
Tried email form...not easy; unable...

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Pfister and Delta Faucet Products and Services

Most reviewed product and services
  • Pfister Faucet (33 reviews)
  • Pfister Faucet Replacement (5 reviews)
  • Pfister Shipping Service (5 reviews)
  • Delta Faucet Faucet (45 reviews)
  • Delta Faucet Shower Head (7 reviews)
  • Delta Faucet Shower (5 reviews)