PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Faucet and Pfister as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Faucet
Pfister

Delta Faucet and Pfister Overview

Total reviews 154 137
Company responses 0 16
Issues resolved 0 1

Delta Faucet and Pfister Consumer Ratings

Rank
34 out of 260 in Pools, Spas and Plumbing Supplies category
40 out of 260 in Pools, Spas and Plumbing Supplies category
Customer service
17 in category
35 in category
Warranty
16 in category
27 in category
Price Affordability
50 in category
51 in category
Value for money
25 in category
44 in category

Delta Faucet and Pfister Rating Details

Customer service
2.4 (55 reviews)
1.8 (50 reviews)
Reviewer's quote

...My neighbors called back and their customer service said that those were the correct parts (wrong) But made my neighbor feel like he was an idiot for complaining about wrong parts telling him he was wrong..

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ALREADY SEVERAL DAY CALLING PFISTER AND I HAVE BEEN Waiting MORE THA ONE HOUR AND NO PICK THE PHONE! ALL THEY KNOW IS TAKING Your MONEY! BAD CUSTOMER SERVICE! IGNORANT PEOPLE! DO'T BUY FROM PFISTER UNLESS YOU WANT TO REGRET ! THERE IS NO WAY THAT SOMEONE WILL PICK THE PHONE! WORST SERVICE COMPANY..

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Warranty
2.6 (53 reviews)
2.3 (36 reviews)
Reviewer's quote

...I was told by a plumbing supply store that Delta has a lifetime warranty, this the reason for the purchase. The representative person told me I needed the numbers off of the box. I would not keep a box for a lifetime warranty reason...

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...I called because a Pfister product with a lifetime warranty had failed. It caused damage under the kitchen sink, and a good deal of inconvenience. Pfister has shown no consideration for me as a customer whatsoever...

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Price Affordability
2.6 (49 reviews)
2.6 (34 reviews)
Reviewer's quote

...They have pretty good quality at an OK price, but if you need any support forget about it. Whoever is in charge of Delta's customer service should be fired as a minimum. I have been around a long time and can't think of a time I ever received worse product support..

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I bought a Price Fister Faucet, Model # LF049LRGS but the Home Improvement store just gave me the customer service phone #. I called customer service and they said all they could do was provide a part that might fix it. I explained that I already replaced the dripping faucet with another brand...

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Value for money
2.3 (46 reviews)
1.9 (35 reviews)
Reviewer's quote

:dead: Give yourself about two hours to be on HOLD while they reassure you every10 minutes to remind you how much they value your call it's a great way to spend a long lazy pandemic afternoon..

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...You would think if you spent more money a faucet should work. I've had cheap faucet work forever. I thought I was upgrading but apparently only for looks...

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Delta Faucet and Pfister Pros and Cons

Pros
  • Lifetime warranty
  • Cost and design
  • Easy to install
  • Pretty faucet
  • Customer service
  • Looks good
Cons
  • Quality
  • Quality for price
  • Leaky piece of junk
  • Flawed product
  • Cheap workmanship
  • Flooding of my house

Delta Faucet and Pfister Most Positive Reviews

Top rated reviews
5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

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5

After 17 plus years our kitchen sink faucet developed a small crack in the spray head and began to spray when we used th...

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5

Delta customer service was outstanding. We had a Brizio Faucet that was over 10 years old. It stopped working and when...

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5

I'm a professional installer with years of experience (over 50 to be exact) so I have used many installation guides. Fo...

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Delta Faucet and Pfister Most Critical Reviews

Lowest rated reviews
1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

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1

I tried twice calling customer service to order a new part for a leaking faucet (5 yrs old). Both times I think I got t...

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1

Our Touch2O made it approximately 3 years before it started leaking randomly somewhere internally. You can turn off the...

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1

I replaced my 25 Year old Moen fixtures. Nothing wrong with them just ugly and needed to freshen up the house. Kitchen...

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Delta Faucet and Pfister Latest Reviews

Recent published reviews
1

Dead Give yourself about two hours to be on HOLD while they reassure you every10 minutes to remind you how much they...

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1

ALREADY SEVERAL DAY CALLING PFISTER AND I HAVE BEEN Waiting MORE THA ONE HOUR AND NO PICK THE PHONE! ALL THEY KNOW IS...

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1

Bought new kitchen faucet one year ago sprayer already broken and you can't buy parts to fix it yourself. I don't really...

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1

Item I ordered never arrived.
Phones rarely answered.
Answered once and could not understand the agent.
Agent unhelpful and...

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Delta Faucet and Pfister Products and Services

Most reviewed product and services
  • Delta Faucet Faucet (38 reviews)
  • Delta Faucet Shower Head (7 reviews)
  • Delta Faucet Customer Care (7 reviews)
  • Pfister Faucet (32 reviews)
  • Pfister Customer Care (12 reviews)
  • Pfister Faucet Replacement (5 reviews)