PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Delta Faucet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Delta Faucet

Moen and Delta Faucet Overview

Total reviews
157
129
Company responses
0
0
Issues resolved
3
0

Moen and Delta Faucet Consumer Ratings

Rank
46 out of 251 in Pools, Spas and Plumbing Supplies category
26 out of 251 in Pools, Spas and Plumbing Supplies category
Product or Service Quality
32 in category
27 in category
Customer service
23 in category
16 in category
Price Affordability
52 in category
41 in category
Value for money
25 in category
20 in category

Moen and Delta Faucet Rating Details

Product or Service Quality
2.1 (78 reviews)
2.3 (40 reviews)
Reviewer's quote

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

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Pick Another Brand POOR Customer service Faucet was installed in home new. I noticed water in floor traced it back to cracked line. Contacted delta customer service...

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Customer service
2.2 (76 reviews)
2.7 (47 reviews)
Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

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...I have been trying to two days to have someone pick up on Customer Service Line. SUPER AGGRIVATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..

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Price Affordability
2.6 (66 reviews)
2.8 (41 reviews)
Reviewer's quote

...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

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...Offered to sell me another one at 1/2 price ($225)! They even admitted that there was a design issue. Won't buy delta again!..

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Value for money
2.2 (66 reviews)
2.5 (39 reviews)
Reviewer's quote

...Save yourself time and money and go with Delta!..

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...This type of Chinese made, poor quality and very costly plumbing parts are a horrid waste of money and time. Very frustrating for the consumer. A non-handyman, like me, is at the mercy of $120 per hour plumbers...

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Moen and Delta Faucet Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
  • Cost and design
  • Easy to install
  • Yet to find one
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet
  • Quality for price
  • Quality
  • Leaky piece of junk

Moen and Delta Faucet Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

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5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

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5

Had a leaky Moen faucet, emailed Moen. In a couple of days I got a response from them asking for a picture of my...

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5

Delta customer service was outstanding. We had a Brizio Faucet that was over 10 years old. It stopped working and when...

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Moen and Delta Faucet Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

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1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

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1

Customer phone service .... Is horrible.

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1

Our Touch2O made it approximately 3 years before it started leaking randomly somewhere internally. You can turn off the...

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Moen and Delta Faucet Latest Reviews

Recent published reviews
1

I ordered part number 115034SRS which is described as "Spot Resistant Stainless Handle Cap Kit". What I received yesterd...

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1

called 4 times left on hold 4 to 12 mints then hung up on

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No votes

When Amanda showed me products to pick from for the replacement of my kitchen faucet. I PICKED THE FIRST ONE THAT SHE SH...

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4.3

Repair parts are being sent at no cost to me.

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Moen and Delta Faucet Products and Services

Most reviewed product and services
  • Moen Faucet (53 reviews)
  • Moen Customer Care (23 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Delta Faucet Faucet (38 reviews)
  • Delta Faucet Customer Care (7 reviews)
  • Delta Faucet Shower Head (6 reviews)