PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Delta Faucet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Delta Faucet

Moen and Delta Faucet Overview

Total reviews
139
103
Company responses
0
0
Issues resolved
3
0

Moen was first mentioned on PissedConsumer on Jan 2, 2012 and since then this brand received 139 reviews. It is 36 reviews more than Delta Faucet received since Aug 3, 2013.

Moen and Delta Faucet Consumer Ratings

Rank
43 out of 269 in Pools, Spas and Plumbing Supplies category
29 out of 269 in Pools, Spas and Plumbing Supplies category
Product or Service Quality
32 in category
30 in category
Customer service
25 in category
19 in category
Value for money
26 in category
23 in category

According to consumer ratings and reviews, Delta Faucet ranks 14 points higher in the Pools, Spas and Plumbing Supplies category than Moen. People gave Moen 2 stars for Product or Service Quality criterion in Pools, Spas and Plumbing Supplies category and it is 89 points higher than the worst rated brand in this category. At the same time, Delta Faucet was rated 2.2 stars for Product or Service Quality criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Delta Faucet has a higher rating than Moen. Regarding Value for money criterion, consumers gave Moen 2.2 stars and it is 79% greater than other in category. Delta Faucet however was rated 2.4 stars and it is 81% greater than other in category.

Moen and Delta Faucet Rating Details

Product or Service Quality
2 (72 reviews)
2.2 (32 reviews)
Reviewer's quote

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

PissedConsumer1753052

Worst service ever. My expensive Delta kitchen faucet fell off in to my sink. I had a repair man come and told me that it was stripped at the base of the faucet and that I needed to contact Delta to get another faucet...

Laura F
Customer service
2.2 (72 reviews)
2.5 (39 reviews)
Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

...I have been trying to two days to have someone pick up on Customer Service Line. SUPER AGGRIVATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..

Deborah D
Value for money
2.2 (63 reviews)
2.4 (33 reviews)
Reviewer's quote

...Save yourself time and money and go with Delta!..

Judy S

...This type of Chinese made, poor quality and very costly plumbing parts are a horrid waste of money and time. Very frustrating for the consumer. A non-handyman, like me, is at the mercy of $120 per hour plumbers...

Vanetta

Moen and Delta Faucet Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
  • Cost and design
  • Easy to install
  • Look of the dryden collection
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet
  • Quality for price
  • Quality
  • Leaky piece of junk

Moen and Delta Faucet Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

Moen and Delta Faucet Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

Moen and Delta Faucet Latest Reviews

Recent published reviews
1

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as...

Read all 139 reviews
4.6

Apparently a product failure. Shower used by Mother in law.

Read all 103 reviews

Moen and Delta Faucet Products and Services

Most reviewed product and services
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Delta Faucet Faucet (35 reviews)
  • Delta Faucet Customer Care (7 reviews)
  • Delta Faucet Shower Head (3 reviews)