PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Faucet and Moen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Faucet
Moen

Delta Faucet and Moen Overview

Total reviews 154 174
Company responses 0 0
Issues resolved 0 3

Delta Faucet and Moen Consumer Ratings

Rank
34 out of 260 in Pools, Spas and Plumbing Supplies category
43 out of 260 in Pools, Spas and Plumbing Supplies category
Customer service
18 in category
27 in category
Warranty
17 in category
29 in category
Price Affordability
51 in category
56 in category
Value for money
26 in category
28 in category

Delta Faucet and Moen Rating Details

Customer service
2.4 (55 reviews)
2.1 (83 reviews)
Reviewer's quote

...My neighbors called back and their customer service said that those were the correct parts (wrong) But made my neighbor feel like he was an idiot for complaining about wrong parts telling him he was wrong..

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The customer service is extremely poor and they THINK it is to do with the battery pack which they Are going to send which would take 10 business days. Finally I had to spend on plumber and he changed the batteries again and reset data cable but the problem will come again and you are better off to...

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Warranty
2.6 (53 reviews)
2.2 (69 reviews)
Reviewer's quote

...I was told by a plumbing supply store that Delta has a lifetime warranty, this the reason for the purchase. The representative person told me I needed the numbers off of the box. I would not keep a box for a lifetime warranty reason...

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...Id almost rather get a hold of someone and it not be covered by warranty, then I could move on. 2X a day I've got to carry a full 5 gal bucket outside and pour out..

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Price Affordability
2.6 (49 reviews)
2.5 (76 reviews)
Reviewer's quote

...They have pretty good quality at an OK price, but if you need any support forget about it. Whoever is in charge of Delta's customer service should be fired as a minimum. I have been around a long time and can't think of a time I ever received worse product support..

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...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

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Value for money
2.3 (46 reviews)
2.2 (75 reviews)
Reviewer's quote

:dead: Give yourself about two hours to be on HOLD while they reassure you every10 minutes to remind you how much they value your call it's a great way to spend a long lazy pandemic afternoon..

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...Save yourself time and money and go with Delta!..

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Delta Faucet and Moen Pros and Cons

Pros
  • Lifetime warranty
  • Cost and design
  • Easy to install
  • Customer service and standing behind warranty
  • Style and look
  • Style
Cons
  • Quality
  • Quality for price
  • Leaky piece of junk
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Warranty is not any good

Delta Faucet and Moen Most Positive Reviews

Top rated reviews
5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

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5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

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5

Delta customer service was outstanding. We had a Brizio Faucet that was over 10 years old. It stopped working and when...

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5

Had a leaky Moen faucet, emailed Moen. In a couple of days I got a response from them asking for a picture of my...

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Delta Faucet and Moen Most Critical Reviews

Lowest rated reviews
1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

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1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

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1

Our Touch2O made it approximately 3 years before it started leaking randomly somewhere internally. You can turn off the...

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1

Customer phone service .... Is horrible.

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Delta Faucet and Moen Latest Reviews

Recent published reviews
1

Dead Give yourself about two hours to be on HOLD while they reassure you every10 minutes to remind you how much they...

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No votes

The chrome plating is badly flaking off from our 18 inch Moen grab bar. I have available photos. The product model...

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1

Bought new kitchen faucet one year ago sprayer already broken and you can't buy parts to fix it yourself. I don't really...

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4.3

Trying to order replacement for a malfunction soap dispenser (Arabella model)

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Delta Faucet and Moen Products and Services

Most reviewed product and services
  • Delta Faucet Faucet (38 reviews)
  • Delta Faucet Shower Head (7 reviews)
  • Delta Faucet Customer Care (7 reviews)
  • Moen Faucet (58 reviews)
  • Moen Customer Care (23 reviews)
  • Moen Faucet Warranty (9 reviews)