PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Faucet and Moen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Faucet
Moen

Delta Faucet and Moen Overview

Total reviews
102
139
Company responses
0
0
Issues resolved
0
3

Moen was first mentioned on PissedConsumer on Jan 2, 2012 and since then this brand received 139 reviews. It is 37 reviews more than Delta Faucet received since Aug 3, 2013.

Delta Faucet and Moen Consumer Ratings

Rank
33 out of 269 in Pools, Spas and Plumbing Supplies category
43 out of 269 in Pools, Spas and Plumbing Supplies category
Customer service
21 in category
25 in category
Staff
19 in category
27 in category
Price Affordability
52 in category
46 in category

According to consumer ratings and reviews, Delta Faucet ranks 10 points higher in the Pools, Spas and Plumbing Supplies category than Moen. People gave Delta Faucet 2.4 stars for Customer service criterion in Pools, Spas and Plumbing Supplies category and it is 108 points higher than the worst rated brand in this category. At the same time, Moen was rated 2.2 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Delta Faucet has a higher rating than Moen. Regarding Price Affordability criterion, consumers gave Delta Faucet 2.5 stars and it is 60% greater than other in category. Moen however was rated 2.6 stars and it is 64% greater than other in category.

Delta Faucet and Moen Rating Details

Customer service
2.4 (37 reviews)
2.2 (72 reviews)
Reviewer's quote

...I have been trying to two days to have someone pick up on Customer Service Line. SUPER AGGRIVATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..

Deborah D

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

PissedConsumer1753052
Staff
2.9 (33 reviews)
2.4 (57 reviews)
Reviewer's quote

Bathroom faucets two double sink became defective see photos

PissedConsumer1726686

Bought the Moen Caldwell kitchen faucet in March or this year. Had to replace the cartridge on the hot side about a month ago. A few days ago noticed water dripping from underneath sink so turned water off and took off faucet. Upon inspection noticed a sizable crack in the hot side pipe. Contacted...

PissedConsumer1723483
Price Affordability
2.5 (33 reviews)
2.6 (62 reviews)
Reviewer's quote

...Offered to sell me another one at 1/2 price ($225)! They even admitted that there was a design issue. Won't buy delta again!..

PissedConsumer1080726

...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

Cony

Delta Faucet and Moen Pros and Cons

Pros
  • Cost and design
  • Easy to install
  • Look of the dryden collection
  • Customer service and standing behind warranty
  • Style and look
  • Style
Cons
  • Quality for price
  • Quality
  • Leaky piece of junk
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet

Delta Faucet and Moen Most Positive Reviews

Top rated reviews
5

I had two different kitchen faucet lifetime warranty. Model 10901 lf-ss and 21902lf-22 both had sprayer that didn't...

5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

Delta Faucet and Moen Most Critical Reviews

Lowest rated reviews
1

WHY I WILL NEVER ALLOW ON MY JOB SITES, IN MY RENTALS OR CUSTOMS RESIDENCE PRODUCTS FROM THE GROUP: BRIZO, DELTA, PEER...

1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

Delta Faucet and Moen Latest Reviews

Recent published reviews

YOUR PHONE DISCONNECTS WHEN UT RINGS!!!!!!!!!!!

Read all 102 reviews
1

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as...

Read all 139 reviews

Delta Faucet and Moen Products and Services

Most reviewed product and services
  • Delta Faucet Faucet (35 reviews)
  • Delta Faucet Customer Care (7 reviews)
  • Delta Faucet Shower Head (3 reviews)
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)