PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
United Healthcare

Delta Dental and United Healthcare Overview

Total reviews 147 741
Company responses 0 0
Issues resolved 0 4

Delta Dental and United Healthcare Consumer Ratings

Rank
114 out of 405 in Dentistry category
200 out of 1079 in Insurance category
Customer service
74 in category
171 in category
Website
96 in category
187 in category
Reliability
70 in category
131 in category
Diversity of Products or Services
91 in category
197 in category

Delta Dental and United Healthcare Rating Details

Customer service
1.1 (58 reviews)
1.2 (305 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

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Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

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Website
1.5 (48 reviews)
1.5 (259 reviews)
Reviewer's quote

...Their website does not give any way to unsubscribe from their service, not any directions on how to do so. Worst customer service and horrible billing/service features. I'm out over $1000 due to "time limitations...

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...After enrolling, I checked their website. There were no listed in network dentists. There was not a list of in network dentists...

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Reliability
1 (41 reviews)
1.2 (223 reviews)
Reviewer's quote

We constantly have issues with submitting claims to Delta. Months will go by and we do not receive payments or correspondence. When you call you get information on status, you're on hold for 1 hour.

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Have this "forced" single-payer plan through the state of Maryland. Horrible. Primary Care Physician required for referrals and PCP referrals required for everything. Problem is, there are NO local Primary Care Physicians accepting this UHC Community Plan. UnitedHealthcare will list a random...

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Diversity of Products or Services
1.3 (40 reviews)
1.3 (245 reviews)
Reviewer's quote

...I got a bill for BASIC SERVICES!!! I went up to talk to my dentists billing person and she said I shouldn't be paying out of pocket for ANYTHING for the services they gave. She never heard of anybody getting a BILL for any part of basic services!!! She told me that the company was trying to scam me out of money for procedures that are always written off by EVERY dentist's billing office! She told me I don't owe them anything, as my dentist had already...

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Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

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Delta Dental and United Healthcare Pros and Cons

Pros
No votes
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday
  • Customer service
  • That they lied
  • Runaround they have given me

Delta Dental and United Healthcare Most Positive Reviews

Top rated reviews
No votes
5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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No votes
5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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Delta Dental and United Healthcare Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

I signed up to Delta dental PPO plan under the New York State of Health website back in Feb 10, 2014, for the coverage t...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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Delta Dental and United Healthcare Latest Reviews

Recent published reviews
1

We constantly have issues with submitting claims to Delta. Months will go by and we do not receive payments or...

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1

I called the customer #, and was told there was a 7 minute wait. Or will call me back - and I won't loose my place in...

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1

I moved from Iowa to Texas and was told I needed a Texas Delta Dental policy. I thought I was transferring my policy to...

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No votes

I am a recent (May 13, 2020) amputee. A Waiver, according the clinic where I should have gotten my prosthetic, is an add...

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Delta Dental and United Healthcare Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (67 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • United Healthcare Health Insurance (253 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)