PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and United Concordia Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
United Concordia Dental

Delta Dental and United Concordia Dental Overview

Total reviews
142
160
Company responses
0
0
Issues resolved
0
0

United Concordia Dental was first mentioned on PissedConsumer on Oct 22, 2011 and since then this brand received 160 reviews. It is 18 reviews more than Delta Dental received since Dec 1, 2009.

Delta Dental and United Concordia Dental Consumer Ratings

Rank
103 out of 470 in Dentistry category
105 out of 470 in Dentistry category
Customer service
70 in category
69 in category
Staff
81 in category
80 in category
Website
89 in category
87 in category

According to consumer ratings and reviews, Delta Dental ranks 2 points higher in the Dentistry category than United Concordia Dental. People gave Delta Dental 1.1 stars for Customer service criterion in Dentistry category and it is 87 points higher than the worst rated brand in this category. At the same time, United Concordia Dental was rated 1.2 stars for Customer service criterion in this category and it is 88 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that United Concordia Dental has a higher rating than United Concordia Dental. Regarding Website criterion, consumers gave Delta Dental 1.5 stars and it is 56% worse than other in category. United Concordia Dental however was rated 1.5 stars and it is 55% worse than other in category.

Delta Dental and United Concordia Dental Rating Details

Customer service
1.1 (56 reviews)
1.2 (77 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

Veronica D

I had a bad experience from the customer representatives i spoke with asking questions about denied claims. I called two time ls in two dufferent days . First one was rude and the second one hang up on me..

Garry L
Staff
1.2 (50 reviews)
1.2 (68 reviews)
Reviewer's quote

..." All interactions with their customer "service" representatives have gone badly with very rude and unhelpful staff. DO NOT DO BUSINESS WITH DELTA DENTAL!..

PissedConsumer584736

...I can't afford my staff to spend hours trying to get the claims paid. I HATE UC to my back teeth!!!..

Latresha
Website
1.5 (47 reviews)
1.5 (58 reviews)
Reviewer's quote

...I sent inquiries through the website two times without a response, and finally told them I would give them a negative review because of it. Still no response. Keep in mind, they asked for my SS# during the enrollment process, so I was very concerned about their behavior...

PissedConsumer543590

On the website I found a letter also dated October 2017 that stated me, or my family member's, coverage will end on July 31, 2017 (over 2 months prior to the letter's date!) due to a reported change in eligibility. When re-instating with customer service, who was "sorry for the delayed...

PissedConsumer1135399

Delta Dental and United Concordia Dental Pros and Cons

Pros
No votes
  • Online verification
  • Nada
  • How they acted years past
Cons
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday
  • Denied legitimate claims
  • Poor handling of a service claim
  • Dont pay claims

Delta Dental and United Concordia Dental Most Positive Reviews

Top rated reviews
No votes
3.2

National Guard member here and Ive been using this service for 3 years. I have my billing set up on auto payment to...

Delta Dental and United Concordia Dental Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

1

Latest rejected dental claim: I need 2 crowns molars, and have insurance through my employer with Concordia and through...

Delta Dental and United Concordia Dental Latest Reviews

Recent published reviews
1

I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to...

Read all 142 reviews

Their giving me a run around

Read all 160 reviews

Delta Dental and United Concordia Dental Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (66 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • United Concordia Dental Dental Insurance (77 reviews)
  • United Concordia Dental Medical Claim (47 reviews)
  • United Concordia Dental Customer Care (9 reviews)