PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and United Concordia Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
United Concordia Dental

Delta Dental and United Concordia Dental Overview

Total reviews
145
162
Company responses
0
0
Issues resolved
0
0

Delta Dental and United Concordia Dental Consumer Ratings

Rank
114 out of 386 in Dentistry category
116 out of 386 in Dentistry category
Customer service
71 in category
70 in category
Website
93 in category
91 in category
Diversity of Products or Services
89 in category
90 in category
Reliability
67 in category
66 in category

Delta Dental and United Concordia Dental Rating Details

Customer service
1.1 (57 reviews)
1.2 (78 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

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...When I called UC customer service, the claim was again denied even though the dentist only uses the composite filling (as that is what is beat for the patient)!!! Be very careful of what dental procedures you choose to have completed with this company!..

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Website
1.5 (47 reviews)
1.5 (59 reviews)
Reviewer's quote

...Their website does not give any way to unsubscribe from their service, not any directions on how to do so. Worst customer service and horrible billing/service features. I'm out over $1000 due to "time limitations...

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On the website I found a letter also dated October 2017 that stated me, or my family member's, coverage will end on July 31, 2017 (over 2 months prior to the letter's date!) due to a reported change in eligibility. When re-instating with customer service, who was "sorry for the delayed...

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Diversity of Products or Services
1.3 (39 reviews)
1.3 (63 reviews)
Reviewer's quote

...I got a bill for BASIC SERVICES!!! I went up to talk to my dentists billing person and she said I shouldn't be paying out of pocket for ANYTHING for the services they gave. She never heard of anybody getting a BILL for any part of basic services!!! She told me that the company was trying to scam me out of money for procedures that are always written off by EVERY dentist's billing office! She told me I don't owe them anything, as my dentist had already...

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They say they pay 80% out of network and 100% for a lot of services. That's all find and dandy, then in the fine print they say it is that percentage of "allowable costs" which what is considered as allowable is paltry and way below what is typical for any dentist outside of Mexico. Two cleanings...

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Reliability
1 (39 reviews)
1.1 (60 reviews)
Reviewer's quote

I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to tell me, that wasn’t until the second year of coverage. I specifically asked if crowns were immediately covered and they assured me they were. Now I’m out almost $1,000. They also...

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I am a recently retired federal employee living overseas, after over 5 years I had had enough of United Concordia looking for reasons not to pay a claim and switched to another company. The last incident was comical in that I had a procedure (a veneer) and submitted a claim but United Concordia...

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Delta Dental and United Concordia Dental Pros and Cons

Pros
No votes
  • Online verification
  • Nada
  • How they acted years past
Cons
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday
  • Denied legitimate claims
  • Poor handling of a service claim
  • Dont pay claims

Delta Dental and United Concordia Dental Most Positive Reviews

Top rated reviews
No votes
3.5

National Guard member here and Ive been using this service for 3 years. I have my billing set up on auto payment to...

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No votes
No votes

Delta Dental and United Concordia Dental Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

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1

Latest rejected dental claim: I need 2 crowns molars, and have insurance through my employer with Concordia and through...

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1

I signed up to Delta dental PPO plan under the New York State of Health website back in Feb 10, 2014, for the coverage t...

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1

Denied claims because UC said I had periodontal disease. My dentist
said my gums were perfectly normal for a man my age....

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Delta Dental and United Concordia Dental Latest Reviews

Recent published reviews
1

I have been with delta dental (delta care) since 2016 I renewed for 2020 ($404.52 in January ) was told they would send...

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2

I am a recently retired federal employee living overseas, after over 5 years I had had enough of United Concordia...

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No votes

I filled an application on Sept. 8, 2019 with a dental plan with Delta Dental for me and my husband. I paid my first...

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No votes

No one answered the phone

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Delta Dental and United Concordia Dental Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (66 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • United Concordia Dental Dental Insurance (79 reviews)
  • United Concordia Dental Medical Claim (47 reviews)
  • United Concordia Dental Customer Care (9 reviews)