PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metlife and Delta Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental

Metlife and Delta Dental Overview

Total reviews
Company responses
Issues resolved

Metlife was first mentioned on PissedConsumer on Mar 8, 2007 and since then this brand received 314 reviews. It is 172 reviews more than Delta Dental received since Dec 1, 2009.

Metlife and Delta Dental Consumer Ratings

219 out of 1481 in Insurance category
104 out of 429 in Dentistry category
Customer service
187 in category
71 in category
145 in category
68 in category
174 in category
82 in category

Metlife and Delta Dental Rating Details

Customer service
1.2 (91 reviews)
1.1 (56 reviews)
Reviewer's quote

Metlife's customer service is deplorable. Their calls are outsourced to barely-English speaking countries, to representatives that have little to no knowledge of dental care or practices. The reps do nothing but repeat what you say and read off scripts that are sitting in front of them...


...This company Customer Service is very poor in dealing with people..

Veronica D
1.1 (69 reviews)
1 (39 reviews)
Reviewer's quote

My husband passed away 3 months ago, I have filled out papers they sent, plus more papers that they sent. Still have not received payment


I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to tell me, that wasn’t until the second year of coverage. I specifically asked if crowns were immediately covered and they assured me they were. Now I’m out almost $1,000. They also...

Judy M
1.3 (65 reviews)
1.2 (50 reviews)
Reviewer's quote

On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase.On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

Larry K

..." All interactions with their customer "service" representatives have gone badly with very rude and unhelpful staff. DO NOT DO BUSINESS WITH DELTA DENTAL!..


Metlife and Delta Dental Pros and Cons

  • Operators who have been helpful
  • No one
  • When we had an advisor
No votes
  • Customer service
  • Delay delay
  • Not trustworthy
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday

Metlife and Delta Dental Most Positive Reviews

Top rated reviews

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

No votes

Metlife and Delta Dental Most Critical Reviews

Lowest rated reviews

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...


Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

Metlife and Delta Dental Latest Reviews

Recent published reviews

their agents overcharge by a bundle of money. I cancelled house insurance and cant get a site for cancelling the...

Read all 314 reviews

I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to...

Read all 142 reviews

Metlife and Delta Dental Products and Services

Most reviewed product and services
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)
  • Delta Dental Dental Insurance (66 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)