PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental

Delta Dental and Metlife Overview

Total reviews
Company responses
Issues resolved

Metlife was first mentioned on PissedConsumer on Mar 8, 2007 and since then this brand received 314 reviews. It is 172 reviews more than Delta Dental received since Dec 1, 2009.

Delta Dental and Metlife Consumer Ratings

104 out of 429 in Dentistry category
218 out of 1479 in Insurance category
Customer service
70 in category
188 in category
81 in category
176 in category
89 in category
172 in category

Delta Dental and Metlife Rating Details

Customer service
1.1 (56 reviews)
1.2 (91 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

Veronica D

Metlife's customer service is deplorable. Their calls are outsourced to barely-English speaking countries, to representatives that have little to no knowledge of dental care or practices. The reps do nothing but repeat what you say and read off scripts that are sitting in front of them...

1.2 (50 reviews)
1.3 (65 reviews)
Reviewer's quote

..." All interactions with their customer "service" representatives have gone badly with very rude and unhelpful staff. DO NOT DO BUSINESS WITH DELTA DENTAL!..


On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase.On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

Larry K
1.5 (47 reviews)
1.5 (63 reviews)
Reviewer's quote

...I sent inquiries through the website two times without a response, and finally told them I would give them a negative review because of it. Still no response. Keep in mind, they asked for my SS# during the enrollment process, so I was very concerned about their behavior...


Plus Metropolitan Life's website is the worst designed website I have run across, especially for a large public facing company. I will be notifying my state's consumer fraud department, the Insurance regulatory group, FINRA, SEC etc. My actions will cost Metropolitan Life a great deal of time (time...


Delta Dental and Metlife Pros and Cons

No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
  • Customer service
  • Refusal to pay claim
  • Having to call them everyday
  • Customer service
  • Delay delay
  • Not trustworthy

Delta Dental and Metlife Most Positive Reviews

Top rated reviews
No votes

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

Delta Dental and Metlife Most Critical Reviews

Lowest rated reviews

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...


Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

Delta Dental and Metlife Latest Reviews

Recent published reviews

I’m very disgusted with Delta Dental. When I signed up, I was told crowns were covered at 50 percent. They neglected to...

Read all 142 reviews

their agents overcharge by a bundle of money. I cancelled house insurance and cant get a site for cancelling the...

Read all 314 reviews

Delta Dental and Metlife Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (66 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)