PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Dental and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Dental
Metlife

Delta Dental and Metlife Overview

Total reviews 149 332
Company responses 0 0
Issues resolved 0 1

Delta Dental and Metlife Consumer Ratings

Rank
115 out of 409 in Dentistry category
235 out of 1095 in Insurance category
Customer service
74 in category
210 in category
Website
96 in category
196 in category
Reliability
71 in category
168 in category
Diversity of Products or Services
92 in category
172 in category

Delta Dental and Metlife Rating Details

Customer service
1.1 (58 reviews)
1.2 (98 reviews)
Reviewer's quote

...This company Customer Service is very poor in dealing with people..

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Metlife is terrible, they are a bunch of incompetents' horrible customer service..

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Website
1.5 (49 reviews)
1.5 (70 reviews)
Reviewer's quote

...Their website does not give any way to unsubscribe from their service, not any directions on how to do so. Worst customer service and horrible billing/service features. I'm out over $1000 due to "time limitations...

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Plus Metropolitan Life's website is the worst designed website I have run across, especially for a large public facing company. I will be notifying my state's consumer fraud department, the Insurance regulatory group, FINRA, SEC etc. My actions will cost Metropolitan Life a great deal of time (time...

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Reliability
1 (42 reviews)
1.1 (77 reviews)
Reviewer's quote

No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred back and forth. Don't think I will pay this due payment, they must not want it.

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I had a temporary disability for eighteen years through my city job. The city switched to MetLife in 2018. I had to be out of work due to being attacked by a client. Subsequently, I suffer from PTSD, depression, anxiety, and physical pain. I am on numerous medications. I go to physical therapy, I...

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Diversity of Products or Services
1.3 (40 reviews)
1.5 (60 reviews)
Reviewer's quote

...I got a bill for BASIC SERVICES!!! I went up to talk to my dentists billing person and she said I shouldn't be paying out of pocket for ANYTHING for the services they gave. She never heard of anybody getting a BILL for any part of basic services!!! She told me that the company was trying to scam me out of money for procedures that are always written off by EVERY dentist's billing office! She told me I don't owe them anything, as my dentist had already...

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MetLife then requested my Cardiologist to provide a comprehensive report, on services provided, actions being taken and future plan of care. MetLife already received a third of this information and this information would have been provided prior to the next report needed for me to continue...

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Delta Dental and Metlife Pros and Cons

Pros
No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
  • Customer service
  • Having to call them everyday
  • Refusal to pay claim
  • Customer service
  • Delay delay
  • Your company does not pay claims

Delta Dental and Metlife Most Positive Reviews

Top rated reviews
No votes
5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

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No votes
5

As a Broward teacher we gave Metlife disability. My first claim was denied. I appealed with my Dr 2nd letter and 2nd...

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Delta Dental and Metlife Most Critical Reviews

Lowest rated reviews
1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

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1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

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1

I signed up to Delta dental PPO plan under the New York State of Health website back in Feb 10, 2014, for the coverage t...

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1

I work for Cablevision and have worked there for 9 years. In 2011 I was in a horrific car accident where another car...

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Delta Dental and Metlife Latest Reviews

Recent published reviews
No votes

My husband purchased a plan for himself and myself for 1 year. He passed away 3 weeks later and never used it. I find...

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1

Metlife is terrible, they are a bunch of incompetents' horrible customer service

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1

No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred...

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No votes




No phone # on your website take me to where I can purchase a term life insurance policy

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Delta Dental and Metlife Products and Services

Most reviewed product and services
  • Delta Dental Dental Insurance (67 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)
  • Metlife Life Insurance (51 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)