Start a new comparison
Delete

Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 752 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service20
  • Lack of taking responsibility8
  • Bait-and-switch tactics6
  • Lack of empathy5
  • Slow awkward service5
Delete

United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 651 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.