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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 781 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Did not loose my luggage 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Slow awkward service2
  • Worst baggage support2
  • Treatment of uncaring staff2
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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Lack of humane treatment7
  • Customer service4
  • Lack of responce3
  • No customer service3
  • Worst organization2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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