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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service26
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
Delete
  • 2 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Food 3
  • Service on aircraft 2
  • Good flight times and food 2

Customers don't like

  • Customer service19
  • Complaint follow-up7
  • Very rude and lying staff in airport4
  • Staff at istanbul airport was not cooperative4
  • Refusing compensation4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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