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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 837 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Flight schedule 4
  • Flight attendants on flight were good 4
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service26
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Will never use again 12
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service31
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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