PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sun Country Airlines and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sun Country Airlines
Delta Airlines

Sun Country Airlines and Delta Airlines Overview

Total reviews 282 1141
Company responses 7 0
Issues resolved 1 8

Sun Country Airlines and Delta Airlines Consumer Ratings

Rank
101 out of 450 in Transport category
71 out of 450 in Transport category
Customer service
60 in category
49 in category
Product or Service Quality
87 in category
47 in category
Level of Comfort
78 in category
37 in category
Website
85 in category
53 in category

Sun Country Airlines and Delta Airlines Rating Details

Customer service
1.4 (125 reviews)
1.6 (278 reviews)
Reviewer's quote

...Very bad customer service..

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...Bad Customer Service..

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Product or Service Quality
1.4 (109 reviews)
1.8 (210 reviews)
Reviewer's quote

...We are required to use these credits by the end of the year, yet they offer us no where to go! The worst customer service I've ever experienced. DO NOT FLY Sun Country Air..

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Great service we had to cancel flight, had nothing to do with the airline!..

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Level of Comfort
1.7 (107 reviews)
2.2 (228 reviews)
Reviewer's quote

...Please go out of business ASAP! I sat on hold for an HOUR and NOTHING! Their level of incompetence and disfunction unreal..

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...Terrible level of comfort and Service. An old 737 with old style business class seats (Contrast that with our American flight from MIA to St. Lucia on 4/16 that had lie flat seats)...

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Website
1.9 (105 reviews)
2.2 (222 reviews)
Reviewer's quote

On our way back the website didnt allow us to pay since theres a payment. However when we got to Montagu Bay airport, again they claimed that they cannot see the payment. Since we didnt want to miss the flight, I told them to charge us again and they told us to take the bags out in Minnesota and...

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...le and to be honest worthy of an investigation! I have almost $7000 in airline tix that were just cancelled that I need to try and rebook! I try to go on your website and it says it can't find my reservation or any indication that I ever tried to book a trip at all!! and that is using the Tix number, Reservation Number, and my Credit Card number!! I don't care that there is a Corona Virus pandemic going on! you have what 80,000 employees and I cant get thru to one of them in a week!! Delta management should be ashamed of themselves and the way they ...

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Sun Country Airlines and Delta Airlines Pros and Cons

Pros
  • Price
  • Staff
  • I liked simple no frills airfare
  • I survived the flight
  • Flight attendants on flight were good
  • Previous great service
Cons
  • Customer service
  • Very poor experience
  • Customer phone service
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Unwillingness to help

Sun Country Airlines and Delta Airlines Most Positive Reviews

Top rated reviews
5

Arrived in Seattle
Sun Country 281
My bag is not on carousel 1
No help available
G irvine

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5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

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5

We flew from Orlando to MSP, March 26th, arriving in MSP 12:25 A.M. Wheeled chairs were waiting for us, two lovely...

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5

I called the customer service number 7 hours ago to get information on my delayed flight and was to get a call back in...

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Sun Country Airlines and Delta Airlines Most Critical Reviews

Lowest rated reviews
1

Horrible...went to check in 30 minutes before a 1:20 *** and was told that I missed my flight. Are you kidding me!!?...

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1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

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1

I have call many time and leave a message needed a supervisor to call me back bothered to get to New York they change...

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1

Was shocked not to admitted to The Delta Sky Club with a Domestic full fare ticket. Their policy is only for...

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Sun Country Airlines and Delta Airlines Latest Reviews

Recent published reviews
1

Cause no one told us about the fight being pushed back, and we are just setting here and its *** delayed 3 hours!!!!
Neve...

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No votes

I Denis Karanja Ngugi wish to apply for airline cabin crew / flight attendant in your airline. Have a certificate in IAT...

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1.2

My trip was canceled for COVID 19
When I Rebook overcharged me $180 more than when I paid originally. When I came back th...

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1

Was not notified of cancelled flight As part of my ticket by air Baltic from Riga Latvia to Amsterdam for flight back to...

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Sun Country Airlines and Delta Airlines Products and Services

Most reviewed product and services
  • Sun Country Airlines Baggage Policy (48 reviews)
  • Sun Country Airlines Flight (47 reviews)
  • Sun Country Airlines Flight Booking (21 reviews)
  • Delta Airlines Flight (349 reviews)
  • Delta Airlines Flight Booking (82 reviews)
  • Delta Airlines Flight Attendant (62 reviews)