Delta Airlines vs Sun Country Airlines

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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service20
  • Lack of taking responsibility8
  • Bait-and-switch tactics6
  • Lack of empathy5
  • Slow awkward service5

Products by Delta Airlines

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  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $9.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Nothing will not fly again 2
  • Ever 1
  • Nothing anymore 1
  • Price 1
  • Staff 1

Customers don't like

  • Service3
  • Bad service3
  • Response time3
  • On hold forever2
  • Very poor experience2

Products by Sun Country Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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