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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $801 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • Attendents on board 2
  • S------ 1
  • Big seats 1

Customers don't like

  • Horrible customer service19
  • Refuse to refund5
  • Carry-on charge4
  • Unprofessional staff3
  • Unprofessional organization3
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Delta Airlines

Transport
  • 2 ISSUES RESOLVED
  • 846 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • I survived the flight 6
  • Flight attendants on flight were good 5
  • Flight schedule 4
  • Price 2
  • We arrived alive 1

Customers don't like

  • Bad customer service26
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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