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Delta Airlines
Spirit Airlines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Delta Airlines

Delta Airlines

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 903 TOTAL REVIEWS
Rank
62 out of 617
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    06:28
  • ISSUES RESOLVED
    20%
Top Products and Services
1.7
345 reviews
2.1
75 reviews
2.1
73 reviews
Spirit Airlines

Spirit Airlines

1.4
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 565 TOTAL REVIEWS
Rank
113 out of 617
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    187
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    24%
Top Products and Services
1.5
231 reviews
1.5
44 reviews
1.5
35 reviews

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Anonymous
#1744453
Customer service
Delta far superior to Spirit not even a comparison
Product or Service Quality
Delta far superior to Spirit no question though Delta cost is higher but ... you get what you pay for.

Spirit is horrible!

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