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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 800 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $811 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • S------ 1
  • Big seats 1
  • Attendents on board 1

Customers don't like

  • Refuse to refund4
  • Horrible customer service4
  • Carry-on charge4
  • Rude liars3
  • Disgraceful pricing scam3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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