Southwest Airlines vs Delta Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southwest Airlines and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Southwest Airlines and Delta Airlines Overview
Total reviews | 839 | 2638 |
Company responses | 0 | 0 |
Issues resolved | 10 | 30 |
Southwest Airlines and Delta Airlines Consumer Ratings
Southwest Airlines and Delta Airlines Rating Details
Southwest Airlines and Delta Airlines Pros and Cons
- Baggage policy
- Bags fly free
- Low price
- Trrible on line or phone customer service
- Previous great service
- I survived the flight
- Poor customer service
- Unprofessional employees
- Money for value
- Bad customer service
- Terrible service
- Worst customer service on any airline i have ever flown on
Southwest Airlines and Delta Airlines Most Positive Reviews
Great service! Quick and reliable. Pleasant person answering my questions. I will continue to fly with southwest.
Hi i called 100 times i just request please at least that an agent gone call me back please i am flying this coming...
No complaint needed help with password rapid rewards how to enter information when Im booking a flight
Flew to Aruba attempted to check in and noticed that we didnโt see the upgrade we purchased on our seats. Aruba agents w...
Southwest Airlines and Delta Airlines Most Critical Reviews
Worst airline ever - rude staff. Play the game of flight schedules. US Air far superior. Will ban southwest from a...
So Delta has quietly just DRASTICALLY changed their mileage redemption rates for award travel... My business class NYC...
Now I am stuck at the back of plane C42. The instructions were not clear. Calling did not resolve my issue still stuck...
Well, same happened to me today. I was booked on Flt 924 and I confirmed the reservation 10/22 afternoon and then by mi...
Southwest Airlines and Delta Airlines Latest Reviews
No problem here, just wanted to thank Southwest Airlines for a job. Well done. The pilots for Southwest Airlines are...
Childsupport knowone has helped me to see if my xhusband still works there delta he is 8000 behind on a disable child I...
The agent was polite and efficient. She refunded my airline ticket to my credit card and waited until I purchased the...
Can't get to payroll to see if my x still works there I need her childsupport you company stopped given checks to her...
How would you compare Southwest Airlines vs Delta Airlines?
I have always had excellent service with Southwest. Their on time record is tops in the business.
The attendants, staff and check in desks have ALL been cheerful, friendly and gone out of their way to be helpful at ALL times.
Having flown with various other airlines(for cheapest price), after flying with Southwest, I rarely fly any other airline if I can help it.(like they arent going where I want to go) Their free 2 bags is one of the best deals around for years now. I will fly Delta this week as SW was not a choice on my Rewards account :-(. After reading a review about their high baggage fees, I was jolted into remembering there was no mention of baggage fees when I booked DELTA flight...surprise! Oh, well, lesson learned....BACK to my favorite airline after this.
Even if SW base price is somewhat higher that my deal with Delta, the positive experience is well worth a few bucks. After all, after paying baggage fees for 2 bags, it about evens out to the same price after all...hmmm....should have done the math first. Again, lesson learned. I have NEVER HAD A RUDE EMPLOYEE WITH SOUTHWEST.
They seem to enjoy what they do and must enjoy working for this company.
After 20+ years of flying....I LUV SOUTHWEST! :-)