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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 797 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Treatment of uncaring staff2
  • Slow awkward service2
  • Refund policies2
Delete
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations

No items

Customers don't like

  • Unprofessional behavior of staff4
  • Pathetic services3
  • Inefficiency2
  • Where is customer service1
  • Not really enthusiastic about serving passengers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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