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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 742 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service20
  • Lack of taking responsibility8
  • Bait-and-switch tactics6
  • Lack of empathy5
  • Slow awkward service5
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1158 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service9
  • Locked out of account9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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