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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 737 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service19
  • Bait-and-switch tactics6
  • Lack of taking responsibility6
  • Slow awkward service5
  • Staff4
Delete
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $60.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Staff on board 2
  • Aircraft 2
  • Staff at the airport 2
  • On time 1
  • Phone operator handle customer with patience 1

Customers don't like

  • Customer service7
  • Poor customer service7
  • Cheating4
  • Baggage arrivals at klia3
  • Refund super slow within 6 months still failed to refund2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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