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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 785 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Did not loose my luggage 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Slow awkward service2
  • Worst baggage support2
  • Treatment of uncaring staff2
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Lufthansa

Transport
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $985 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations

No items

Customers don't like

  • Do not honor service commitments1
  • Failure to perform basic functions adequately1
  • Lack of responsiveness1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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