PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Latam Airlines and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Latam Airlines
Delta Airlines

Latam Airlines and Delta Airlines Overview

Total reviews
4
929
Company responses
0
0
Issues resolved
0
5

Delta Airlines was first mentioned on PissedConsumer on Nov 6, 2007 and since then this brand received 929 reviews. It is 925 reviews more than Latam Airlines received since Jan 15, 2017.

Latam Airlines and Delta Airlines Consumer Ratings

Rank
33 out of 574 in Transport category
65 out of 574 in Transport category
Price Affordability
82 in category
95 in category
Product or Service Quality
17 in category
37 in category
Exchange, Refund and Cancellation Policy
25 in category
41 in category

According to consumer ratings and reviews, Latam Airlines ranks 32 points higher in the Transport category than Delta Airlines. People gave Latam Airlines 2 stars for Price Affordability criterion in Transport category and it is 84 points higher than the worst rated brand in this category. At the same time, Delta Airlines was rated 2 stars for Price Affordability criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Latam Airlines has a higher rating than Delta Airlines. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Latam Airlines 2 stars and it is 85% greater than other in category. Delta Airlines however was rated 1.6 stars and it is 75% greater than other in category.

Latam Airlines and Delta Airlines Rating Details

Price Affordability
2 (2 reviews)
2 (150 reviews)
Reviewer's quote

I flew LATAM Airlines Flight LA 1310 on Oct 31, 2018 From Buenos Aires to Asuncion, Paraguay. They did not have ANY vegetarian meals and also broke the zipper pull of my checked baggage so now its very difficult to open and close the bag. When I filed a complaint on this, I was told:"Unfortunately,...

Mahendra S

...If I would have changed my dates, I could have beat the price all together. It seemed as though they were acting like I was receiving a freebie instead of an earned certificate. Never again...

Aza B
Product or Service Quality
2.5 (2 reviews)
1.8 (161 reviews)
Reviewer's quote

I should have written LA503 in my complaint #991323. Also I should mention this is the first time I have flown on LAN US-Chile as normally travel on AA. It has not been a good experience having my cell phones stolen from my backpack in the overhead locker whilst I was sleeping. I know for certain I...

Ahron

Hard to find a real availability this is horrible customer service..

Denice
Exchange, Refund and Cancellation Policy
2 (2 reviews)
1.6 (154 reviews)
Reviewer's quote

No items

...First class was $854, we were told we would get a refund in fare difference. We ended up getting $140 refund per ticket. There is no way I would pay double for the comfort plus seats, which if you do the math, is what they valued it at...

Jacob T

Latam Airlines and Delta Airlines Pros and Cons

Pros
No votes
  • I survived the flight
  • Flight attendants on flight were good
  • Flight schedule
Cons
  • Loose seat
  • Food
  • Fact that i had items stolen from the overhead compartment
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Lack of taking responsibility

Latam Airlines and Delta Airlines Most Positive Reviews

Top rated reviews
3.5

I should have written LA503 in my complaint #991323. Also I should mention this is the first time I have flown on LAN...

5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

Latam Airlines and Delta Airlines Most Critical Reviews

Lowest rated reviews
1.3

I flew LATAM Airlines Flight LA 1310 on Oct 31, 2018 From Buenos Aires to Asuncion, Paraguay. They did not have ANY vege...

1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

Latam Airlines and Delta Airlines Latest Reviews

Recent published reviews

I need my itinerary,I never could talk to an agent and I could not have what I want yet and I travel on February 2,my...

Read all 4 reviews

They have delay my fly 3 time i will be missing a date from work .im very disappointed. With no explanation

Read all 929 reviews

Latam Airlines and Delta Airlines Products and Services

Most reviewed product and services
  • Latam Airlines Baggage Policy (1 review)
  • Delta Airlines Flight (346 reviews)
  • Delta Airlines Customer Care (77 reviews)
  • Delta Airlines Flight Booking (75 reviews)