Delta Airlines vs JetBlue Airways

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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service20
  • Lack of taking responsibility8
  • Bait-and-switch tactics6
  • Lack of empathy5
  • Slow awkward service5

Products by Delta Airlines

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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service12
  • Poor issue resolution6
  • Rude customer service5
  • Janus employee id 976622
  • Very disappointed with the way jet blue operate2

Products by JetBlue Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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