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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 771 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Did not loose my luggage 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Slow awkward service2
  • Worst baggage support2
  • Treatment of uncaring staff2
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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Poor issue resolution1
  • Very disappointed with the way jet blue operate1
  • Refusal to give refund for cancelled flight1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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