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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 742 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service20
  • Lack of taking responsibility8
  • Bait-and-switch tactics6
  • Lack of empathy5
  • Slow awkward service5
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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • As in flight service is not up to standard2
  • Arguing with middle management1
  • Zero acknowledgement of my star alliance status1
  • Misleading website1

Products by EVA AIR

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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