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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 809 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service27
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 296 COMPANY RESPONSES
  • 349 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service19
  • Customer service unaware of rules8
  • Staff being rude5
  • Lack of professionalism5
  • Delayed flights5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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