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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2
  • Trrible on line or phone customer service 1

Customers don't like

  • Bad customer service26
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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Edreams

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 172 COMPANY RESPONSES
  • 221 TOTAL REVIEWS
  • $80K CLAIMED LOSSES
  • $792 AVERAGE LOSS
2.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Unprofessional 5
  • Pathetic 5
  • Product 3
  • Flight and hotel 2
  • Cheap fare 2

Customers don't like

  • Customer service33
  • Wrong booking information6
  • Steal money from you6
  • No refund policy6
  • Inaccuracies and phone charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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