PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toshiba and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toshiba
Dell

Toshiba and Dell Overview

Total reviews
259
790
Company responses
0
0
Issues resolved
0
6

Toshiba and Dell Consumer Ratings

Rank
274 out of 1778 in Appliances and Electronics category
365 out of 1778 in Appliances and Electronics category
Product or Service Quality
199 in category
253 in category
Customer service
354 in category
276 in category
Warranty
282 in category
216 in category
Website
422 in category
332 in category

Toshiba and Dell Rating Details

Product or Service Quality
1.8 (37 reviews)
1.5 (170 reviews)
Reviewer's quote

This is terrible no one to call I am going to write a review on how bad Toshiba service is no one to talk to..

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When my Dell desktop was taking a while to update I called customer service. I was put on hold for a while and then transferred to someone in India who told me since my warranty was out of date he was going to have to transfer me to another division. I requested that I be transferred to someone in...

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Customer service
1 (32 reviews)
1.3 (196 reviews)
Reviewer's quote

Customer service is horrible. I bought a 50 inch Fire Smart TV and it doesn't work. They won't give me a replacement and they won't give me my money back...

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...This is one of the worst customer "service" experiences I've ever had in my 63 years on Earth. Just hideous..

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Warranty
1.4 (31 reviews)
1.6 (145 reviews)
Reviewer's quote

This model was not engineered to allow the customer to easily replace the battery, and if a customer does try to replace the battery, that voids the warranty. (Obviously, Toshiba is not very customer-oriented or user friendly. ) When I talked with Toshiba's help center in July 2016, they wanted me...

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...The lady hung up on me when I tried to get her to answer a question regarding the extended warranty. I called back and got a great customer service representative the next time. I feel someone needs to know that some of your reps are very rude and not helpful at all..

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Website
1.5 (28 reviews)
1.8 (157 reviews)
Reviewer's quote

...I had gone to the Toshiba customer support website to try and download the latest USB driver thinking maybe that was the problem. The link was broken. So I called for help...

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I purchased a new Dell XPS13 on 5-25-2020 from their Outlet website. My order was canceled without my knowledge. I contacted C/S and after a lengthy discussion they said there was a hold on my account and that I needed to call their Verification Team and gave me a phone number...

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Toshiba and Dell Pros and Cons

Pros
  • Product
  • Tablet
  • Service rep was informative
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
Cons
  • Product
  • Poor customer service
  • Toshibas attitude
  • Customer service
  • Service and product
  • Worst customer service

Toshiba and Dell Most Positive Reviews

Top rated reviews
4.7

I bought a Toshiba laptop about two months ago. Recently, my laptop would not boot up properly which lead me to call th...

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5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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4

Replacement of my television screen

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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Toshiba and Dell Most Critical Reviews

Lowest rated reviews
1

bought new Toshiba laptop in Jan 2014 ($400), in July the hard drive went bad, cost me another $300...had computer back...

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

I had an external 3TB hard drive and it died in less than 10 months. They said they would replace it since there was a 3...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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Toshiba and Dell Latest Reviews

Recent published reviews
2

I have an old Toshiba/tablet and I need a power cord to charge. My local Best Buy did not have it.
NB505-N500BL
Serial#. 3...

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1

Ever since I bought this (DELL)laptop from 'rip off' Best Buy , it has been a real 'head-ache' so far as working...

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No votes

I couldn't connect with someone to help me. I need my tv to be repaired asap. Kindly look into the matter.

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2.1

Since May, I have been going through with Dell Inc. After experiencing a charger issue, I had to send my laptop in for...

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Toshiba and Dell Products and Services

Most reviewed product and services
  • Toshiba Laptop (79 reviews)
  • Toshiba Tv (30 reviews)
  • Toshiba Customer Care (15 reviews)
  • Dell Laptop (251 reviews)
  • Dell Desktop Computer (60 reviews)
  • Dell Customer Care (51 reviews)