PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dell and Toshiba as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dell

Dell

Has Verified Representatives
1.7
Toshiba

Toshiba

1.9
Dell
Toshiba

Dell and Toshiba Overview

Total reviews
783
258
Company responses
0
0
Issues resolved
6
0

Dell and Toshiba Consumer Ratings

Rank
361 out of 1793 in Appliances and Electronics category
269 out of 1793 in Appliances and Electronics category
Customer service
271 in category
347 in category
Product or Service Quality
247 in category
199 in category
Website
331 in category
416 in category
Price Affordability
328 in category
279 in category

Dell and Toshiba Rating Details

Customer service
1.3 (191 reviews)
1 (32 reviews)
Reviewer's quote

...The customer service was extremely horrible..

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Customer service is horrible. I bought a 50 inch Fire Smart TV and it doesn't work. They won't give me a replacement and they won't give me my money back...

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Product or Service Quality
1.5 (166 reviews)
1.8 (36 reviews)
Reviewer's quote

...This is the worst customer service ever. I even requested a supervisor that is actually when they hung up on me. Dells new motto "hey you'll get your computer when you get it good luck:" I'm calling my corporate office and telling them to stop ordering from Dell and everyone I know..

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This is terrible no one to call I am going to write a review on how bad Toshiba service is no one to talk to..

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Website
1.8 (153 reviews)
1.5 (28 reviews)
Reviewer's quote

I recently bought an $1300 G5 from them, and after 20 days I have not even received it, Dell sells on the website just to get money but they DONT HAVE products in stock. DO NOT BUY FROM THEM..

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...I had gone to the Toshiba customer support website to try and download the latest USB driver thinking maybe that was the problem. The link was broken. So I called for help...

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Price Affordability
2.2 (147 reviews)
2.3 (26 reviews)
Reviewer's quote

...After picking everything I wanted, the price was listed and I was to get free shipping. After I ordered it, I found it was more than the price quoted so I looked back at the invoice and found they added a year of anti-virus software at $44. 69, a year of in-home service for $39...

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Bought a new Toshiba from The Warehouse. Wanted to ask questions about setting it up - no support and when I called the number given I was told that they had stopped selling Toshiba Televisions in 2015

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Dell and Toshiba Pros and Cons

Pros
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
  • Product
  • Tablet
  • Service rep was informative
Cons
  • Customer service
  • Service and product
  • Worst customer service
  • Product
  • Poor customer service
  • Toshibas attitude

Dell and Toshiba Most Positive Reviews

Top rated reviews
5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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4.7

I bought a Toshiba laptop about two months ago. Recently, my laptop would not boot up properly which lead me to call th...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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4

Replacement of my television screen

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Dell and Toshiba Most Critical Reviews

Lowest rated reviews
1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

bought new Toshiba laptop in Jan 2014 ($400), in July the hard drive went bad, cost me another $300...had computer back...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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1

I had an external 3TB hard drive and it died in less than 10 months. They said they would replace it since there was a 3...

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Dell and Toshiba Latest Reviews

Recent published reviews
1.4

Lied to at point of sale at dell.com. Lied to again when trying to purchase what was missing. Given the "run around"' at...

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No votes

I couldn't connect with someone to help me. I need my tv to be repaired asap. Kindly look into the matter.

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1

Ordered a computer on 5/7 it's 5/20 said it would be delivered by 5/13. Then was told on 5/14 it would ship Friday or...

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No votes

Nama saya devaraj marimuthu...IC 780922105467 aduan saya...saya *** beli barangan berjenama Toshiba so saya beli...

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Dell and Toshiba Products and Services

Most reviewed product and services
  • Dell Laptop (249 reviews)
  • Dell Desktop Computer (60 reviews)
  • Dell Customer Care (51 reviews)
  • Toshiba Laptop (79 reviews)
  • Toshiba Tv (30 reviews)
  • Toshiba Customer Care (15 reviews)