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Dell

Computers
  • 3 ISSUES RESOLVED
  • 644 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Pissed 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service16
  • Service and product8
  • Product7
  • Worst customer service7
  • Service6
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 7
  • Sucked 3
  • Previous purchases 2
  • I did get the computer i ordered 1
  • I did gett he computer i ordered 1

Customers don't like

  • Customer service10
  • Lack of intelligence8
  • Deceptive advertising4
  • Slowness4
  • Return policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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