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Dell

Computers
  • 5 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Not much 3
  • Pissed 2
  • Quality of product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service10
  • Product5
  • Service4
  • Service and product4
  • Worst customer service3
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 7
  • Previous purchases 2
  • Ease of order 1
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1

Customers don't like

  • Lack of intelligence4
  • Customer service3
  • Hours of my time3
  • Return policy2
  • So bad so bad so bad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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