Dell vs Tigerdirect

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Dell

Computers
  • 2 ISSUES RESOLVED
  • 625 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Old dell laptop 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service14
  • Service and product7
  • Worst customer service7
  • Customer support6
  • Service6

Products by Dell

No items

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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $62.8K CLAIMED LOSSES
  • $487 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 7
  • Sucked 3
  • Previous purchases 2
  • Ease of order 1

Customers don't like

  • Customer service10
  • Lack of intelligence8
  • Deceptive advertising4
  • Slowness4
  • Return policy3

Products by Tigerdirect

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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