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Dell

Computers
  • 3 ISSUES RESOLVED
  • 646 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Pissed 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service16
  • Service and product8
  • Product7
  • Worst customer service7
  • Service6
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 712 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $654 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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