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Dell

Computers
  • 4 ISSUES RESOLVED
  • 648 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Product 3
  • Pissed 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service7
  • Product5
  • Service and product4
  • Strung along for months3
  • Worst customer service3
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 704 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Features 3
  • Quality of tv 2
  • To try out their android 2
  • Style and size 2

Customers don't like

  • Customer service10
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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