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Dell

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 690 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2
  • Old dell laptop 2

Customers don't like

  • Customer service19
  • Service and product5
  • Service5
  • Product5
  • Worst customer service4
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Sams Club

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1280 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $658 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Prices 9
  • Convenience 4
  • Varity of items 3
  • Some products are cheap 3
  • Reasonable price 3

Customers don't like

  • Customer service32
  • Rude help4
  • Incompitent employees4
  • Crappy customer service4
  • Misleading ads3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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