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Dell

Computers
  • 5 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Not much 3
  • Old dell laptop 2
  • Politely refused to correct error 2
  • Pissed 2

Customers don't like

  • Customer service10
  • Product5
  • Service4
  • Service and product4
  • Worst customer service3
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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $382 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Customer chat person tried to help 3
  • Nice representatives 1
  • Polite representatives 1
  • Product 1
  • Securtity 1

Customers don't like

  • Customer service5
  • Customer service5
  • Price1
  • Shipping1
  • Stole my lifetimes license1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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