Dell vs Newegg

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Dell

Computers
  • 2 ISSUES RESOLVED
  • 623 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Old dell laptop 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service14
  • Service and product7
  • Worst customer service7
  • Customer support6
  • Service6

Products by Dell

No items

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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service6
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Incompatible combo parts2
  • Poor customer service2

Products by Newegg

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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