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Dell

Computers
  • 5 ISSUES RESOLVED
  • 669 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2
  • Old dell laptop 2

Customers don't like

  • Customer service10
  • Service and product5
  • Service5
  • Product5
  • Worst customer service3
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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $367 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price 1
  • Polite representatives 1

Customers don't like

  • Customer service5
  • Stole my lifetimes license1
  • Slow remediation1
  • Shipping1
  • Price1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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