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Dell

Computers
  • 3 ISSUES RESOLVED
  • 642 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Pissed 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service16
  • Service and product8
  • Product7
  • Worst customer service7
  • Service6
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $51.1K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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