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Dell

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 690 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2
  • Old dell laptop 2

Customers don't like

  • Customer service19
  • Service and product5
  • Service5
  • Product5
  • Worst customer service4
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 290 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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