Start a new comparison
Delete

Dell

Computers
  • 3 ISSUES RESOLVED
  • 636 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 2
  • Old dell laptop 2
  • Politely refused to correct error 2
  • Product 2

Customers don't like

  • Customer service16
  • Service and product8
  • Worst customer service7
  • Customer support6
  • Product6
Delete

Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 1
  • Way the product looked 1
  • Very poor 1

Customers don't like

  • Customer service15
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.