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Dell

Computers
  • 5 ISSUES RESOLVED
  • 669 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2
  • Old dell laptop 2

Customers don't like

  • Customer service10
  • Service and product5
  • Service5
  • Product5
  • Worst customer service3
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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 6
  • Price 4
  • Spending hours on the phone with customer support 2
  • Products when they work 2
  • Free return shipping label 2

Customers don't like

  • Customer service10
  • Product3
  • Warranty2
  • Repair service within warranty2
  • Quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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