PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kodak and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kodak
Dell

Kodak and Dell Overview

Total reviews 125 831
Company responses 0 0
Issues resolved 0 7

Kodak and Dell Consumer Ratings

Rank
325 out of 1812 in Appliances and Electronics category
380 out of 1812 in Appliances and Electronics category
Customer service
184 in category
276 in category
Price Affordability
199 in category
347 in category
Product or Service Quality
245 in category
255 in category
Website
376 in category
316 in category

Kodak and Dell Rating Details

Customer service
1.6 (20 reviews)
1.3 (230 reviews)
Reviewer's quote

...I contacted Kodak customer service but, got automated system saying you're *** out of luck and use the online help menu..

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The worst customer service EVER! I spent 46000 INR ordering a laptop that was never delivered. The shipping tag shows it never left. Dell customer care is NOTHING! I have spent 4-5 hours on hold in total, been disconnected 6 times and received NO phone calls back...

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Price Affordability
2.8 (18 reviews)
2.1 (174 reviews)
Reviewer's quote

...1 that is 6+ years old for the astounding price of $190. 99. I don't hardly think so LOL...

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They eventually agreed to provide a full refund for the price I paid for the system, including the cost of the extended warranties and service contracts. However, I am now being told it will take several more weeks for them to process the credit to my account. After reading all of the negative...

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Product or Service Quality
1.6 (19 reviews)
1.5 (200 reviews)
Reviewer's quote

Originally contacted customer service through chat, for a faulty ink cartridge, Once they found out it was not a printer issue they gave me some other numbers to call. Turns out the other numbers where for HP, not Kodak. In trying to contact Kodak I get the response all lines are busy and the they...

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The worst customer service EVER! I spent $1700 ordering a laptop that was never delivered. The shipping tag shows it never left. Dell customer care is NOTHING! I have spent 8 hours on hold in total, been disconnected 6 times and received NO phone calls back...

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Website
1.7 (17 reviews)
1.9 (182 reviews)
Reviewer's quote

The online user guides on the Kodak website are useless and there is no way I can contact Kodak on line to get support for this particular product. Their web site doesn't show a phone number either; perhaps they don't want their customers bugging them. It looks like Kodak is trying to force...

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...I can't just reorder the item because it's gone from the website (out of stock?)..

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Kodak and Dell Pros and Cons

Pros
  • Print is descent machine price was good
  • Features
  • Printer features
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
Cons
  • Poor customer service
  • Lack of technical support
  • Useless irrelevant information in the online user guides
  • Customer service
  • Service and product
  • Service

Kodak and Dell Most Positive Reviews

Top rated reviews
5

My Kodak c310 would not print. Kept saying printhead loose or missing. Looked up how to fix the problem. After removing...

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5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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4.3

Tv power is on but no display.

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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Kodak and Dell Most Critical Reviews

Lowest rated reviews
1

My wife is a pre-school teacher and at the end of the year she has lots and lots of copies to make for all the kids book...

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

We purchased a 6150 2 years ago was a great printer for about 18 months, then it started sucking up ink like no...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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Kodak and Dell Latest Reviews

Recent published reviews
1

Both my EasyShare printer and Samsung note 5 phone are Bluetooth paired and photos sent to printer via Bluetooth but,...

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1

The worst customer service EVER! I spent 46000 INR ordering a laptop that was never delivered. The shipping tag shows...

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No votes

I am not able to download App

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2.2

Dell technical support took the monitor I purchased from Office depot and provided me one that does not work and now I...

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Kodak and Dell Products and Services

Most reviewed product and services
  • Kodak Printer (72 reviews)
  • Kodak Az421 Photo Camera (1 review)
  • Kodak Verite 55 Xl Plus Printer (1 review)
  • Dell Laptop (254 reviews)
  • Dell Desktop Computer (62 reviews)
  • Dell Customer Care (53 reviews)