PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iyogi and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iyogi

Iyogi

1.4
Dell

Dell

Has Verified Representatives
1.7
Iyogi
Dell

Iyogi and Dell Overview

Total reviews
497
784
Company responses
0
0
Issues resolved
3
6

Iyogi and Dell Consumer Ratings

Rank
488 out of 1795 in Appliances and Electronics category
363 out of 1795 in Appliances and Electronics category
Customer service
232 in category
269 in category
Website
395 in category
331 in category
Warranty
285 in category
207 in category
Product or Service Quality
305 in category
245 in category

Iyogi and Dell Rating Details

Customer service
1.4 (106 reviews)
1.3 (192 reviews)
Reviewer's quote

The only good thing I can say about their service is that, when I called customer service to demand a refund of the automatic renewal, I received that. However, the harassing phone calls have not stopped, and it has been at least 2 years since my contract ran out. I have asked that they remove me...

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...The customer service was extremely horrible..

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Website
1.5 (96 reviews)
1.8 (154 reviews)
Reviewer's quote

org Of course that website is where I got this opportunity to find out there is no billing dept and there will be no refund. They are all crooks! More information regarding this scam includes the misrepresentation of a support person from I-Yogi trying to access my computer simply to inform me I...

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I purchased a new Dell XPS13 on 5-25-2020 from their Outlet website. My order was canceled without my knowledge. I contacted C/S and after a lengthy discussion they said there was a hold on my account and that I needed to call their Verification Team and gave me a phone number...

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Warranty
1.3 (90 reviews)
1.6 (143 reviews)
Reviewer's quote

...They usually ask for more money saying that my warranty does not cover this service. I think they are just after money and sell bogus services and again I think they put a virus on my computer..

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...The lady hung up on me when I tried to get her to answer a question regarding the extended warranty. I called back and got a great customer service representative the next time. I feel someone needs to know that some of your reps are very rude and not helpful at all..

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Product or Service Quality
1.4 (84 reviews)
1.5 (167 reviews)
Reviewer's quote

...They made us threaten the customers that they will lose all their data if they did not buy our service. It was a total scam. I quit the job in a few months after realizing that this company was totally like a mafia organization where agents were forced to do things against their conscious...

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...This is the worst customer service ever. I even requested a supervisor that is actually when they hung up on me. Dells new motto "hey you'll get your computer when you get it good luck:" I'm calling my corporate office and telling them to stop ordering from Dell and everyone I know..

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Iyogi and Dell Pros and Cons

Pros
  • I liked them before now no
  • Great help
  • Them before the quality of service cratered
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
Cons
  • Customer service
  • Always asking for more money
  • High sales pressure
  • Customer service
  • Service and product
  • Worst customer service

Iyogi and Dell Most Positive Reviews

Top rated reviews
5

congratulations you found 300 people that didn't feel good about our Yogi when we have 3 million customers strong good...

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5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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4.6

I was unable to contact with iYogi before. But able to do now. They have changed the phone number. I got my iYogi again...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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Iyogi and Dell Most Critical Reviews

Lowest rated reviews
1

My wife was trying one of our computers working and somehow got Yogi involved about a year ago. They did get it working...

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

I had a problem with accessing emails through the application on both my iPad & iPhone. I called Apple who put me...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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Iyogi and Dell Latest Reviews

Recent published reviews
1

Some East Indian-sounding man called me and was fast talking about a refund of $399.00..."Turn on your computer, do you...

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2.9

I purchased a new Dell XPS13 on 5-25-2020 from their Outlet website. My order was canceled without my knowledge. I...

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No votes

They called said i needed to pay 299.00 for up coming service. I told them i wanted to cancel, they offered to refund,...

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1.4

Lied to at point of sale at dell.com. Lied to again when trying to purchase what was missing. Given the "run around"' at...

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Iyogi and Dell Products and Services

Most reviewed product and services
  • Iyogi Technical Support (78 reviews)
  • Iyogi Customer Care (38 reviews)
  • Iyogi Shipping Service (3 reviews)
  • Dell Laptop (250 reviews)
  • Dell Desktop Computer (60 reviews)
  • Dell Customer Care (51 reviews)