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Dell

Computers
  • 5 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Not much 3
  • Pissed 2
  • Quality of product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service10
  • Product5
  • Service4
  • Service and product4
  • Worst customer service3
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Iyogi

Computers
  • 3 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $817 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Great help 5
  • I liked them before now no 4
  • Pevious work 4
  • Them before the quality of service cratered 3
  • Reps friendly and patient 2

Customers don't like

  • Always asking for more money8
  • High sales pressure6
  • Always try to sell you something5
  • Customer service lying to customers5
  • Unable to be reached for any reason4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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