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Dell

Computers
  • 3 ISSUES RESOLVED
  • 636 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 2
  • Old dell laptop 2
  • Politely refused to correct error 2
  • Product 2

Customers don't like

  • Customer service16
  • Service and product8
  • Worst customer service7
  • Customer support6
  • Product6
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IBUYPOWER

Computers
  • 2 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $25.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Customization options 3
  • Product when it worked 2
  • Have a neat logo 1
  • Website functionality 1
  • Website and computer power for the price 1

Customers don't like

  • Customer service10
  • Defective product4
  • Building time3
  • Sloppy wiring2
  • Warranty2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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