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Dell

Computers
  • 3 ISSUES RESOLVED
  • 639 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Old dell laptop 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service16
  • Service and product8
  • Worst customer service7
  • Product6
  • Service6
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IBUYPOWER

Computers
  • 2 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $27.2K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product when it worked 4
  • Customization options 3
  • Computer 2
  • Website and computer power for the price 1
  • Website functionality 1

Customers don't like

  • Customer service10
  • Defective product4
  • Building time3
  • No answer to calls3
  • Delivery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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