Dell vs HTC

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Dell

Computers
  • 2 ISSUES RESOLVED
  • 625 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Old dell laptop 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service14
  • Service and product7
  • Worst customer service7
  • Customer support6
  • Service6

Products by Dell

No items

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HTC

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $532 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Appearance of unit 1
  • Htc vive at the beginning 1

Customers don't like

  • Product reliability4
  • Customer care4
  • Customer service2
  • Quality check2
  • Employee ethics2

Products by HTC

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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