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Dell

Computers
  • 5 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Not much 3
  • Pissed 2
  • Quality of product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service10
  • Product5
  • Service4
  • Service and product4
  • Worst customer service3
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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $74.4K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service13
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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