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Dell

Computers
  • 3 ISSUES RESOLVED
  • 635 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 2
  • Old dell laptop 2
  • Politely refused to correct error 2
  • Product 2

Customers don't like

  • Customer service16
  • Service and product7
  • Worst customer service7
  • Customer support6
  • Strung along for months5
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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • No good 4
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service13
  • I was lied to10
  • Bad customer service9
  • Not customer friendly9
  • Service time7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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