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Dell

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 682 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2
  • Old dell laptop 2

Customers don't like

  • Customer service19
  • Service and product5
  • Service5
  • Product5
  • Worst customer service4
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Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $84K CLAIMED LOSSES
  • $500 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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