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Dell

Computers
  • 5 ISSUES RESOLVED
  • 653 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Not much 3
  • Old dell laptop 2
  • Politely refused to correct error 2
  • Pissed 2

Customers don't like

  • Customer service8
  • Product5
  • Service4
  • Service and product4
  • Worst customer service3
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Ecyclebest

Computers
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • That they give high quotes 4
  • High value on device 2
  • Theresa 1
  • Were very nice on the phone 1
  • Website 1

Customers don't like

  • Ignoring my complaint19
  • False advertising17
  • Bait-and-switch13
  • Worst customer service13
  • Worst customer service ever10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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