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Dell

Computers
  • 3 ISSUES RESOLVED
  • 642 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Bad hardware terrible support 5
  • Not much 3
  • Pissed 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service16
  • Service and product8
  • Product7
  • Worst customer service7
  • Service6
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Ecyclebest

Computers
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • That they give high quotes 4
  • High value on device 2
  • Theresa 1
  • Were very nice on the phone 1
  • Website 1

Customers don't like

  • False advertising44
  • Bait-and-switch31
  • Ignoring my complaint29
  • Worst customer service27
  • Worst customer service ever20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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