PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bueno and Del Taco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bueno
Del Taco

Taco Bueno and Del Taco Overview

Total reviews 293 375
Company responses 0 0
Issues resolved 0 1

Taco Bueno and Del Taco Consumer Ratings

Rank
83 out of 670 in Fast Food category
43 out of 670 in Fast Food category
Customer service
67 in category
47 in category
Product or Service Quality
68 in category
43 in category
Location
67 in category
61 in category
Quality of Food
67 in category
58 in category

Taco Bueno and Del Taco Rating Details

Customer service
1.3 (128 reviews)
1.6 (160 reviews)
Reviewer's quote

...Non english speaking is very rude knows nothing About customer service. The store has no management on duty they run the store with 2 people ..

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I’m a regular customer and usually go during the day and even then, it’s a hit and miss when it comes to the customer service. I rather take my business elsewhere to IN-N-Out which they close at the same time and stay true to their operating hours. Gave this location way too many chances when it...

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Product or Service Quality
1.4 (121 reviews)
1.8 (147 reviews)
Reviewer's quote

...I think the dining should be opened for mobile orders or delivery service. And drive thru for just orders that arent mobile orders and the orders can be expedited a lot quicker and professionally. Cuz drive thru doesnt not work for delivery orders and non delivery..

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...She gave me a smarty answer and so i waited for 4 cars in front of me to get through the service window to be able to leave. So I spend about 28 minutes in line trapped. I then drove across town to the other Del Taco and asked if they had beans, and they said yes...

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Location
2.5 (121 reviews)
2.5 (139 reviews)
Reviewer's quote

The location I visited has a blatant disregard for the current CDC guidelines for mask wearing. I was eating lunch when two people walked it with a beer in hand and no masks. They were served without any question, and they began talking about the other customers in the restaurant that were wearing...

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...descent that cannot speak English the question begs that they cannot speak English how are they working at American corporation I've been going to that location for at least a year it's frustrating to see people who can't even command the English language has a job while Americans don't have a job and my greatest fear is that they're probably undocumented workers it's probably will not...

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Quality of Food
1.8 (117 reviews)
2 (145 reviews)
Reviewer's quote

They have been skimping on food..

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...I want my money back in a check i will never eat thete food..

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Taco Bueno and Del Taco Pros and Cons

Pros
  • There unhappy with there job
  • Nasty
  • Use to be a great family place to eat
  • I love del taco
  • Good food
  • Price
Cons
  • Employee attitude and food quality
  • Bad customer service
  • Untrained staff
  • Customer service
  • Unprofessional attitude
  • Way i was treated

Taco Bueno and Del Taco Most Positive Reviews

Top rated reviews
5

I went into the Lewisville, TX location store #3163 today. The cashier that took my order was an elderly woman in a...

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5

I just have to say for my first visit there. It was very clean and the staff are very friendly. The food was hot and...

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5

I brought $15.86 worth of food which included: 3 Chima Changas. I am complaining because the chimi changas had mostly...

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5

I'm not sure if the Dearborn Heights location is a restaurant or a bus stop for young people to sit around in take up...

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Taco Bueno and Del Taco Most Critical Reviews

Lowest rated reviews
1

Ive been calling for 2 weeks now to get no return call *** emails that lead to dead ends and still an issue at hand. I...

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1

Newbury Park, CA Midnight-mare at Drive Thru
I ordered at the speaker, but the computer was down, so ordered at the wind...

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1

Me and my wife waited for 15 minutes im the lobby just to gey our orser takin and nobody came. Thats the 2 time thats...

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1

I watched in horror as the male employee opened up the french container, put his hands in it and then laughed with his...

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Taco Bueno and Del Taco Latest Reviews

Recent published reviews
3.2

Your locations machines will not process taco wino gift card

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2

I will never go to a Del Taco again. I couldn't believe the stupid Rap commercials and they originally called people...

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No votes

I will not put it all on here but I need someone to call me back asap. There is things going on at the norman Oklahoma...

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1

Everytime i go to del taco they say there ebt machine isnt working this has been going on for two monthes the same with...

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Taco Bueno and Del Taco Products and Services

Most reviewed product and services
  • Taco Bueno Customer Care (40 reviews)
  • Taco Bueno Drive-Through (35 reviews)
  • Taco Bueno Taco (12 reviews)
  • Del Taco Taco (48 reviews)
  • Del Taco Customer Care (47 reviews)
  • Del Taco Manager (40 reviews)