PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Deals Ensogo Malaysia and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Deals Ensogo Malaysia
Light In The Box

Deals Ensogo Malaysia and Light In The Box Overview

Total reviews
55
3438
Company responses
0
286
Issues resolved
0
22

Deals Ensogo Malaysia and Light In The Box Consumer Ratings

Rank
540 out of 3080 in E-commerce category
97 out of 314 in Auctions and Marketplaces category
Customer service
405 in category
104 in category
Delivery Service
340 in category
82 in category
Product or Service Quality
357 in category
85 in category
Exchange, Refund and Cancellation Policy
409 in category
86 in category

Deals Ensogo Malaysia and Light In The Box Rating Details

Customer service
1.2 (18 reviews)
1.2 (1151 reviews)
Reviewer's quote

Reference to my order in May 18 2016Your enquiry (#323830) has reached the Customer Service Department. Ticket #321905:ENSOGO 113958629 We'd like to follow up on the information we have requested for in our last conversation so that we can complete your ticket (100002728). These details are...

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...I am not at all happy with your customer service and no one has resolved my problem yet! The pending transaction got approved 3 days ago for the transaction 2007081738369158. So my request is REFUND my money of that fake order ID!!!! ASAP..

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Delivery Service
1.5 (15 reviews)
1.4 (964 reviews)
Reviewer's quote

...I also do not introduce your company to other friends due to the poor service. customer service should come first. Thank you Karen Kueh ..

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After making the order, I discovered that I had not checked the faster delivery service and found that there is no way to contact customer service to speak to a live person to make such a change or find out the status of an order. It took more than ten days to pack and ship and then I am supposed...

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Product or Service Quality
1.7 (14 reviews)
1.6 (898 reviews)
Reviewer's quote

...90 Payment type : Maybank2u Product description: Bobbi Brown Makeup Brush Set includes Delivery I need to contact ensogo but the number not in service. How am I to contact Ensogo????? After I made payment than only ensogo (mydeal) said the product out of stock. They never refund...

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...veille imperméable smartwatch téléphones samsung / iphone / android )j'aimerai une explication il n'y a pas de numéro de téléphone pour joindre le service client. Cordialement,...

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Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
1.2 (929 reviews)
Reviewer's quote

...So i have requested for refund. Guess what? it is almost 7 month and i still did nott receive the refund until now. The most annoying part is that when we email something, they replied we will respond to you "within 3 working days"...

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...i am not aware your internal policy and i don't really care i just know the facts: a. I paid for items b. I paid it to your company c...

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Deals Ensogo Malaysia and Light In The Box Pros and Cons

Pros
  • Previous service
  • Fair pricing
  • Wide selection
  • Price
  • Good deals
Cons
  • Poor customer service
  • No corrective action given
  • Delayed refund process
  • Horrible customer service
  • No way to contact a human
  • Poor service

Deals Ensogo Malaysia and Light In The Box Most Positive Reviews

Top rated reviews
4

This site initially is name Mydeal which I used to shop for 1 year. During this 1 year, I am quite satisfied with their...

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5

Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

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3.5

Started purchasing since it was "Mydeals". As far as I can remember, never had problems back then accept for one...

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5

I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days...

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Deals Ensogo Malaysia and Light In The Box Most Critical Reviews

Lowest rated reviews
1

Hi everyone,

I just wanted leave a friendly reminder and information regarding Mydeal Malaysia. After a lot of complain...

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1

I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

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1

I bought a phone and paid for it on 01/01/2015. The order number is 3267341. The product that was to be delivered within...

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1

All of the website "Help" screenshots are from a site prior design and do not match the site's current design. They tell...

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Deals Ensogo Malaysia and Light In The Box Latest Reviews

Recent published reviews
3

Hah... I never know that Ensogo is still alive! I didn't find Ensogo's website anywhere for months but I still see...

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1

My original message was:
I can't access my account to follow the normal return/refund procedure.
I have received my order...

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No votes

SILA KEMBALIKAN SEMULA *** YANG TELAH SAYA BAYAR UNTUK BARANGAN TERSEBUT:- 1) Coupon No. [ 0006023789 ]....

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1

I am unable to return an item that did not fit- I messaged through Facebook and they responded promptly however; their...

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Deals Ensogo Malaysia and Light In The Box Products and Services

Most reviewed product and services
  • Deals Ensogo Malaysia Website (5 reviews)
  • Light In The Box Shipping Service (637 reviews)
  • Light In The Box Customer Care (215 reviews)
  • Light In The Box Account (82 reviews)