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Lazada Group

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $908 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Hhh 1

Customers don't like

  • Very poor unprofessional customer service2
  • Cancellation of refund1
  • Worst online company ever1
  • Girl brought her bad attitude to work with her1
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Deals Ensogo Malaysia

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Previous service 2
  • Fair pricing 1

Customers don't like

  • Delayed refund process4
  • No corrective action given4
  • Product non delivery3
  • Not willing to improve2
  • Poor management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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