PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Roof Inn and Days Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Roof Inn
Days Inn

Red Roof Inn and Days Inn Overview

Total reviews 348 391
Company responses 0 0
Issues resolved 1 0

Red Roof Inn and Days Inn Consumer Ratings

Rank
211 out of 1348 in Hotels and Resorts category
253 out of 1348 in Hotels and Resorts category
Customer service
152 in category
165 in category
Price Affordability
122 in category
151 in category
Facilities and Services
188 in category
198 in category
Location
169 in category
171 in category

Red Roof Inn and Days Inn Rating Details

Customer service
1.4 (175 reviews)
1.3 (133 reviews)
Reviewer's quote

The customer service is terrible mold is in some of the rooms and they seem to not have a generator for back if there's an power outage..

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...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

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Price Affordability
2.3 (165 reviews)
2 (125 reviews)
Reviewer's quote

...Spoke to the location and they said they would honor the price. Upon arrival, they wanted to charge me $55 per night. Showed them for published price, the best rate they would give me was $39 plus wanted to tack on $9 per night for utilities...

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...When we checked in the price was $32. 00 a night and we paid over $80. 00 for 2 nights...

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Facilities and Services
1.5 (159 reviews)
1.4 (113 reviews)
Reviewer's quote

...This lady is racist and extremely rude with very poor customer services and does not need to be working there. I will be sure to call corporate office about this issue. It is unprofessional and uncalled of her behavior...

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...Looking at other reviews it seems this is acceptable for Days Inn facilities. Shame on me for not checking reviews first..

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Location
2.6 (153 reviews)
2.6 (94 reviews)
Reviewer's quote

Worst experience ever! Most of the staff at the front desk and managers were extremely rude, insensitive, racist, obnoxious, with no social skills whatsoever, and couldn't care less about the peace of mind and well being of their guests.They even tried to kick me and my partner out of the hotel at...

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I booked a hotel room through Travelocity with Days Inn at the Redwood City location in California. We were extremely displeased. First of all, our bed was completely broken in the middle and we got the worst sleep of our lives on our first night of vacation...

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Red Roof Inn and Days Inn Pros and Cons

Pros
  • Price
  • Location
  • Staff
  • No pros
  • Location
  • No pros all cons
Cons
  • I did not like
  • Sheets were not changed from previous renters
  • Poor customer service
  • Nasty rooms and bathrooms
  • Customer service
  • Room quality problems and poor customer service

Red Roof Inn and Days Inn Most Positive Reviews

Top rated reviews
5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

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5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

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5

I got 2 rooms for week here on buisness trip working nights at local georgia pacific plant come in and shower house...

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5

They raised my rate from 272.00 to 755.00.
Janet Lee Carpenter
JCarpen688@***.com

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Red Roof Inn and Days Inn Most Critical Reviews

Lowest rated reviews
1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

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1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

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1

THE WORST HOTEL ON EARTH!!!!! DO NOT STAY AT THIS HOTEL!!!! THE ENORMOUS ROACH, THE INSECTS THAT WERE BITING ME IN THE...

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1

I'm staying at the days inn in ft pierce Florida been here for a few months while waiting for my house. The staff is ver...

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Red Roof Inn and Days Inn Latest Reviews

Recent published reviews
1.3

My son and his friends got a room 11/26/2020. The lady was a short White lady with blond spike looking hair. She had on...

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2.3

Yes
I will be getting a room for Monday morning 800 am to tuesday late morning .

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1.1

I booked through Hotwire.com and paid in full at time of booking. When we arrived, I still had to pay a deposit! There...

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2.4

The room was nice, Clean and pleasurable. But we had no breakfast, no pool. I feel the room could have been discounted....

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Red Roof Inn and Days Inn Products and Services

Most reviewed product and services
  • Red Roof Inn Room (85 reviews)
  • Red Roof Inn Sanitary Conditions (54 reviews)
  • Red Roof Inn Facility (9 reviews)
  • Days Inn Room (142 reviews)
  • Days Inn Sanitary Conditions (36 reviews)
  • Days Inn Manager (26 reviews)