PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Days Inn and Red Roof Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Days Inn
Red Roof Inn

Days Inn and Red Roof Inn Overview

Total reviews
312
268
Company responses
0
0
Issues resolved
0
1

Days Inn was first mentioned on PissedConsumer on Dec 8, 2007 and since then this brand received 312 reviews. It is 44 reviews more than Red Roof Inn received since May 23, 2010.

Days Inn and Red Roof Inn Consumer Ratings

Rank
233 out of 1802 in Hotels and Resorts category
193 out of 1802 in Hotels and Resorts category
Staff
190 in category
176 in category
Customer service
175 in category
150 in category
Price Affordability
136 in category
110 in category

According to consumer ratings and reviews, Red Roof Inn ranks 40 points higher in the Hotels and Resorts category than Days Inn. People gave Days Inn 1.5 stars for Staff criterion in Hotels and Resorts category and it is 209 points higher than the worst rated brand in this category. At the same time, Red Roof Inn was rated 1.6 stars for Staff criterion in this category and it is 223 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Red Roof Inn has a higher rating than Days Inn. Regarding Price Affordability criterion, consumers gave Days Inn 2 stars and it is 66% greater than other in category. Red Roof Inn however was rated 2.4 stars and it is 72% greater than other in category.

Days Inn and Red Roof Inn Rating Details

Staff
1.5 (100 reviews)
1.6 (133 reviews)
Reviewer's quote

...Was told by night staff I could not have milk or juice that night because it was only for breakfast. Air conditioner looked awful and could not keep the room cool enough. In all my years of travel, this was, by far, the worst place I have ever stayed...

Paul C

...Oh and don't complain cause the staff don't care!!!..

Tamara J
Customer service
1.3 (99 reviews)
1.4 (136 reviews)
Reviewer's quote

...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

Casey b

...I also Dealt With Nasty Customer Service At The Front Desk Along With A Broken Bed , An Outlet Breakage That Almost Shocked Me & Police Investigating a Murder Next Door To My Room . Then To Too It All off , The General Manager Was Very Rude..

PissedConsumer1384407
Price Affordability
2 (89 reviews)
2.4 (125 reviews)
Reviewer's quote

...The price of the room was good and the people very nice, however, the breakfast served was well below other chains such as Super 8. I did like the private secured parking, but, that shower/tub really grossed us out..

Ken W

...Will still charge you full price of the room regardless. Rep stated it was a $50 deposit if I paid cash rather than using my card. And if I did use my card, they charge an extra $20..

PissedConsumer1707552

Days Inn and Red Roof Inn Pros and Cons

Pros
  • Parking
  • No pros all cons
  • Location
  • Price
  • Location
  • Leaving
Cons
  • Nasty rooms and bathrooms
  • Stains on bedspreads
  • Horable customer service
  • Poor customer service
  • I wish i could give no stars
  • How their employees treated me

Days Inn and Red Roof Inn Most Positive Reviews

Top rated reviews
5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

Days Inn and Red Roof Inn Most Critical Reviews

Lowest rated reviews
1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

Days Inn and Red Roof Inn Latest Reviews

Recent published reviews

What happened ? I had a surge go thru my body that knocked the whole power to the room out. Everything went out. Had to...

Read all 312 reviews
1

My Wife and I traveled to Florida for Christmas with our small dog and the only place we could find that took pets was...

Read all 268 reviews

Days Inn and Red Roof Inn Products and Services

Most reviewed product and services
  • Days Inn Room (128 reviews)
  • Days Inn Sanitary Conditions (31 reviews)
  • Days Inn Manager (23 reviews)
  • Red Roof Inn Room (78 reviews)
  • Red Roof Inn Sanitary Conditions (48 reviews)
  • Red Roof Inn Customer Care (25 reviews)